Friday, September 08, 2006

[BB] SafeAssignment Issues

Update on the SafeAssignment issue...

Bill Vilberg
Assoc. Dir. of Instructional Advancement
305-284-3944

-----Original Message-----
From: SafeAssignment/MyDropBox Suite Team
[mailto:developers@safeassignment.com]
Sent: Thursday, September 07, 2006 5:50 PM
To: sa-admins@safeassignment.com
Subject: SafeAssignment Issues

Dear Technology Administrator,

Today SafeAssignment/MyDropBox Suite products episodically experienced
the same issues that were described yesterday. The issues had a
different cause but had similar influence on user experience. We
identified the cause of the issues and implemented a temporary solution
that fixes everything except periodical slowness of some requests, which
should not be as bad as it was during the last day and a half.
Unfortunately, we cannot guarantee that the problems will not return
until we implement a permanent solution. The permanent solution is
being developed now and is expected to be implemented by Monday. We
will do everything possible to minimize any possible inconveniences
until complete resolution of all current issues.

We are very sorry for the inconvenience and thank you for your patience
and support.

--
Best regards,
SafeAssignment Development Team