Blackboard users,
The Safe Assignment component of Blackboard is having problems. The company, MyDropBox, performed some "critical performance and stability updates" between 8:30 and 9:30 this morning, resulting in a series of short service outages. Since then there have been some additional issues that have created problems. The symptom is an incredibly long page of Oracle errors, with instructions that you should contact me and send me the complete error report.
The company is working on the problem and says that all delays will be completely resolved by 8:30 AM tomorrow, Thursday.
Meanwhile, if you experience the problem, use the "Back" button on your browser to return to the previous page, and resubmit the request. The outages are short enough that you should get through again fairly quickly. At least that is what they said.
As always, we apologize for the problem. If you need help with this or anything else, remember that you can click on the "Help" icon at the top of any page in Blackboard, and then click on "Contact Us" to open a ticket. That is the best way to receive assistance from our team.
Bill Vilberg
