[BB] Kaltura videos issue

Dear Blackboard users. 

At this moment, Kaltura is experiencing issues with their videos. You might experience slowness while using playback or uploading files. Specific to upload, the upload process may take longer than usual. 

Kaltura is aware and working on the issue. There is no ETA on the resolution currently. 

For additional information go here: Kaltura Status 

Please feel free to contact us for any request and issues you might have.  Our phone number is 305-284-3949 or you can email us at Learningplatforms@miami.edu. Our business hours are Mon-Frid 9 am to 9:30 pm and weekends 10 am to 2 pm. 

 

Thank you,

  

Learning Platforms Team 

(P): 305-284-3949 

[BB] Course Menu error message

Dear Blackboard User 

Blackboard is currently experiencing issues with certain courses accessing the "Course Menu", when the "Edit Mode" is On. 

If you encounter the issue, here is a work around to get access to your content: 

1. Turn "Edit Mode" OFF in the top right corner of the course. 
1. The left side course menu will then be accessible and so will the access to the "Full Grade Center" 
2. Edit mode does NOT need to be on for them to change grades or otherwise use the functionality inside of the Full Grade Center. 

2. This method also works for accessing other areas of the course then turning "Edit Mode" back on, to be able to make changes to content in those content areas. 

We are working with Blackboard to get this issue solved as soon as possible.

Please contact the learning Platforms if you have any question: 

Email: learningplatforms@miami.edu

Phone: 305-284-3949 

Thank you,

Rick Ramos

Help Desk Supervisor

Phone: 305-284-3949

Email: Learningplatforms@miami.edu

[BB] Blackboard Upgrade | Call for Volunteers

Hello everyone,

I hope your Spring term is off to a good start, please let us know if there is anything we can do to help!

As the title may suggest, we have some news we'd like to share with you. This year, we are planning to upgrade to the modernized Blackboard Ultra Experience!  This upgrade provides a simple, intuitive, and streamlined course experience for faculty and students.

Now that a test server has been configured, we'd like to invite you to try out the new experience early and help us by providing feedback. While the server is not configured to host students, we can import your courses for review.

We'll be offering more formal workshops and training materials as we announce this initiative more broadly. Information related to the upgrade and future training opportunities will be found here https://academictechnologies.it.miami.edu/explore-technologies/blackboard-ultra-upgrade/index.html

If you're interested in an early look please send us an email to LearningPlatforms@Miami.edu and one of our team members will work with you to get you going. 

We're here to help,

Peter Martinez

Director, Learning Platforms

Academic Technology, UMIT

Gables One Tower, 1050S

P: (305) 284-2215

C: (305) 898-5187

E: PeterMartinez@miami.edu