Blackboard users,
The Safe Assignment component of Blackboard is having problems. The company, MyDropBox, states that their database currently has a bug resulting in slow processing times; pages that take 2-3 minutes to appear. An error page is generated, when the user clicks twice on the “MyDropBox Suite/SafeAssignment” link within the Control Panel of the course. If you experience the slow processing when clicking on “My Dropbox Suite/SafeAssignment” from the control panel once, it’s best not to click the link twice because the error page will come up. Safe Assignment should load but it may take a couple of minutes.
The company is working on the problem and they state that a new release will be available today for resolving this issue.
As always, we apologize. If you need help assistance, remember to click on the "Help" icon at the top of any page in Blackboard, and then click on "Contact Us" to open a ticket. That is the best way to receive assistance from our team promptly.
Sincerely,
Janet De La Rosa
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Janet De La Rosa (janet.delarosa@miami.edu)
Systems Analyst and Blackboard Manager
Instructional
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