Hello Bb Users,
ACCOUNTS FOR NON-UM PEOPLE: If you are a faculty, an employee or a student at the University of Miami, you automatically have access to blackboard because you already have a CaneID. But did you know that other people that might need access, like someone guest lecturing in your class, can have an account created?
We have put together instructions at the following link:
· Create new account instructions: http://goo.gl/puWck
"SPECIAL" LOGINS: The "Login with a special Blackboard ID and password" option will be removed from the login page sometime before fall semester begins. If you are still logging into Blackboard using that option, and you have a CaneID, please use it. If you don't have a CaneID, please create one as explained in the link above.
TRAINING – LEARNING MODULES: Our next training topic will be on learning modules and how to use them in your class site. If you would like to attend the training on Tuesday, Feb. 28 or again on Wednesday, March 21, go to http://iacevents.org and sign up. If you need more information about Learning Modules, here are written instructions and a video you can use.
· Learning module guide: http://goo.gl/Uz4W1
· Learning module video: http://goo.gl/ZSTXV
Please let us know if there is any topic you would like to see in these letters that can help you with your blackboard or if you have any other idea about training or activity we should be doing.
HELP DESK SATISFACTION SURVEY: We have put in place a survey to evaluate our services at the blackboard help desk. We know your time is very valuable but this should only take a minute to fill in your answers and it would be a tremendous help for us.
· Help Desk Survey: http://goo.gl/p8sfJ
Please feel free to contact us for any issues you might have. Our business hours are from Monday to Friday from 9am to 5pm; and our phone number is 305-284-3949; and you can email us at blackboardhelp@miami.edu.
Thank you,
Rick Ramos
Manager of your Blackboard Support team
