Tuesday, August 04, 2009

[BB] Error logging in to Blackboard?

Bb Users,

 

A few people are experiencing an error when they login to Blackboard. You can see that error below. You can still access your courses/organizations via the tabs, but the home page tab displays this error:

 

 

Error:

 

We are trying to figure out what causes the error, but the temporary fix that we found requires that you clear your browser cookies – and here is how you do that in IE and Firefox.

 

If you need assistance, please call the Blackboard Help Desk: 305-284-3949.

 

 

Clearing Cookies in Internet Explorer:

 

 

 

Clearing Cookies in Firefox:

  

_____________________________________

JENNIFER CLISTER
Blackboard System Manager
University of Miami IAC
305-284-3949