Wednesday, January 09, 2013

[BB] New image on login selection page and a new HELP link

Blackboard users,

The Blackboard login selection page, where you click on the button to continue to the CaneID authentication system, has a new picture. Hope you enjoy it. The fountain picture had been in use for years. We will probably change the picture every semester or so to keep that page from becoming stale.

In the upper right corner of every page in Blackboard you will see a new HELP link. That takes you to our ticketing system. If you need help, click on the help link and fill out a ticket. That is the best way to get a request for service completed. If you would like to talk to someone instead of filling out a ticket, call the help desk at 305-284-3949 between 9:00 am and 5:00 pm, M-F. If the help desk people are busy you may have to leave a message, or you may want to go back and fill out a ticket.

Have a great semester.

Bill Vilberg, bill.vilberg@miami.edu, 305-284-3944