Tuesday, November 27, 2007

[BB] Powerpoint Display Problems iin Blackboard

Blackboard Users,

 

If you use the Internet Explorer 7.0 browser, you may notice problems displaying Powerpoint files. In this case they appear as one blank slide or as nothing but a line. Blackboard is trying to work with Microsoft to create a patch for this issue.

 

Until then, there are a few workarounds for you and your students.

 

  1. If you or your students want to use a different browser, this issue does not exist in Firefox or Netscape.
  2. If you right-click the link and save the file to your computer, you will be able to open it that way
  3. If you want to convert your Powerpoint presentations to PDF format before you post it, you can download a free PDF converter at http://www.primopdf.com/.

 

If you have any problems, please create a ticket using our ticketing system, or call the Help Desk at x8-3949.

 

As always, we’ll keep you informed as we get more information.

____________________________________
J
ENNIFER CLISTER
Blackboard Manager & Analyst
University of Miami IAC
305-284-3949