[BB] "Total" Gradebook Column Available to Students

Bb Users,

 

We just discovered a bug today. If you have opted to make the “Total” or the “Running Weighted Total” column in your gradebook UNAVAILABLE to students, they can still see it.

*If your entire gradebook is unavailable to students, this is not an issue.*

 

Blackboard is working on a fix for us, but we don’t know how quickly it will be ready. In the meantime, there is a manual fix that we at the Help Desk can perform by archiving and restoring your course.

 

If you have made your Total/Running Weighted Total column “Unavailable” to students, and you need us to fix it right away, please create a ticket using our ticketing system, or call the Help Desk at x8-3949.

 

I sincerely apologize for any problem this causes you, but we will do the best we can to rectify it as quickly as possible.

 

-Jennifer

____________________________________
JENNIFER CLISTER
Blackboard Manager & Analyst
University of Miami IAC
305-284-3949

[BB] Powerpoint Display Problems iin Blackboard

Blackboard Users,

 

If you use the Internet Explorer 7.0 browser, you may notice problems displaying Powerpoint files. In this case they appear as one blank slide or as nothing but a line. Blackboard is trying to work with Microsoft to create a patch for this issue.

 

Until then, there are a few workarounds for you and your students.

 

1. If you or your students want to use a different browser, this issue does not exist in Firefox or Netscape.
2. If you right-click the link and save the file to your computer, you will be able to open it that way
3. If you want to convert your Powerpoint presentations to PDF format before you post it, you can download a free PDF converter at http://www.primopdf.com/.

 

If you have any problems, please create a ticket using our ticketing system, or call the Help Desk at x8-3949.

 

As always, we’ll keep you informed as we get more information.

____________________________________
JENNIFER CLISTER
Blackboard Manager & Analyst
University of Miami IAC
305-284-3949

[BB] Password Problems

Blackboard Users,

 

Blackboard recently made an adjustment to our data that caused SOME passwords to be reset to users’ birthdays. Although this problem has been corrected, it may have affected some users who have not realized it yet.

 

If you find yourself unable to login to Blackboard, try entering your birthday in the password field in this format: 1/1/1979

 

If that doesn’t work, please create a ticket using our ticketing system, or call the Help Desk at x8-3949.

 

We apologize for any inconvenience, and thanks again for your patience.

 

-Jennifer

____________________________________

JENNIFER CLISTER

Blackboard Manager & Analyst

University of Miami IAC

305-284-3949