Wednesday, April 05, 2006

[BB] Slow Processing Times with Safe Assignments

Hello Blackboard Users,

 

We are currently experiencing slow processing times with two courses on Blackboard, NUR448JY and TY (062). The slow processing time only appears to be affecting these two courses at the moment. You may want to check your current courses and see if any behavior matches this description.  Students are submitting their assignments through Safe Assignment but an SA Report and a matching percentage are not being generated within a normal time frame of 10-15 minutes. We have escalated this problem to the Safe Assignment technicians and are waiting on a fix and the description of underlying problem. We will let you know as soon as we receive word on this.

 

Please let us know if your courses are experiencing the symptoms above with Safe Assignment. We apologize for any inconvenience this may have caused.

 

Sincerely,

 

Janet De La Rosa & the Blackboard Help Desk 

 

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Janet De La Rosa (janet.delarosa@miami.edu)

Systems Analyst

Instructional Advancement Center

University of Miami 

Coral Gables, FL

www.miami.edu

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