Thursday, April 06, 2006

[BB] Safe Assignment Slow Processing Time Corrected

Hello Blackboard Users,

 

On April 5, 2006 we were experiencing slow processing times with safe assignment. The submission process was working correctly, however, SA reports and matching percentages took hours to process. The underlying problem was a temporary speed degradation with safe assignment's internet search service provider. The process times should be up to speed now. We apologize for any inconvenience this may have caused. Please let us (blackboard@miami.edu /x.3949) know if you continue to experience any difficulty.

 

Sincerely,

 

Janet De La Rosa & the Blackboard Help Desk

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Janet De La Rosa (janet.delarosa@miami.edu)

Systems Analyst

Instructional Advancement Center

University of Miami 

Coral Gables, FL

www.miami.edu

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