[BB] Safe Assignment Delays

Hello Bb Users,

 

Unfortunately, SafeAssign Services are again temporarily experiencing delays due to high usage. This might result in longer paper processing times. This is a recurring issue at the end of each semester due to high amounts of papers submitted to SafeAssign.

 

Blackboard regrets any inconvenience this may cause.

 

We will update you as soon as we receive notification from Blackboard of any change.

 

If you have any issues or questions, please feel free to call us at 305-284-3949 or email at blackboardhelp@miami.edu.

 

Thank you,

 

Rick Ramos

Blackboard Help Desk Supervisor

305-284-3949

 

 

 

Re: [BB] Safe Assignment delays update

Hi Rick,

I don't really experience what you promised below. It has been over 30 mins., and today's uploads seem to be just as slow as on Wednesday before Thanksgiving.

I was forced to work on Black Friday and Saturday to upload my class of 40 students and see the results of Safe Assign within the 30 mins. interval.

Furthermore, the waiting of 24-hours (or until after midnight) after you have deleted a student's work before you can resubmit the revised paper for the check is also an inconvenience Blackboard should address. (Yes, a few students can actually make the necessary changes to "qualify" within a few short hours, when given the second chance.)

Kaufui Vincent Wong

Professor and Faculty Senator

U. Miami

________________________________
From: UM Blackboard Announcements [BB@LISTSERV.MIAMI.EDU] on behalf of Ramos, Ricardo [r.ramos3@MIAMI.EDU]
Sent: Monday, November 28, 2011 10:08 AM
To: BB@LISTSERV.MIAMI.EDU
Subject: [BB] Safe Assignment delays update

Hello Bb Users,

Please be informed SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

If you have any questions or concerns, do not hesitate to contact us at 305-284-3949 or email at blackboardhelp@miami.edu<mailto:blackboardhelp@miami.edu>.

Thanks,

Rick Ramos
Blackboard Help Desk Supervisor
305-284-3949

[BB] Safe Assignment delays update

Hello Bb Users,

 

Please be informed SafeAssign Services high load situation has been resolved and paper processing is back to normal processing times. Blackboard regrets any inconvenience this may have caused.

 

If you have any questions or concerns, do not hesitate to contact us at 305-284-3949 or email at blackboardhelp@miami.edu.

 

Thanks,

 

Rick Ramos

Blackboard Help Desk Supervisor

305-284-3949

 

 

 

Re: [BB] Changing Blackboard login selection page

HI Bill,

Looks good to me and simplifies the log in process.

Lyndon Godsall Ed.D, Ed.S, M.Ed, B.Ed
Instructional Designer
305-284-2710 Office
954-647-4634 Cell
l.godsall@miami.edu

On 11/18/11 3:45 PM, "Vilberg, William R." <bill.vilberg@MIAMI.EDU> wrote:

>Blackboard users,
>
>We are proposing some changes to the Blackbaord login selection page.
>This is the page that you use to select either the CaneID or the
>Blackboard login page. Before implementing them we wanted to run the
>changes by you to see if you have any problems with them. The first two
>are fairly minor, but we specifically want to know how the third change
>might affect your use of. Please let us know if any of these will have an
>affect on how you use Blackboard.
>
>You can see images of the current and proposed login selection pages at
>http://goo.gl/S09LY
>
>These are the changes being proposed:
>
>1. You can press ENTER/RETURN to use your CaneID username and password.
>(Since that is what most people do, it should speed up the process of
>logging in.)
>
>2. The text has been changed to, hopefully, make the options clearer
>("Login with" instead of "I have a ") and to direct people to the CaneID
>login page (larger text and bold text style on the primary path).
>
>3. The "Guest login" option has been removed. (Everyone accessing the
>Blackboard system will need to login.)
>
>If any of these will (negatively) impact your use of Blackboard, please
>let us know.
>
>No change will take place until after finals, but we need to get things
>scheduled now.
>
>Thank you,
>
>Bill Vilberg
>Technology Enhanced Learning
>bill.vilberg@miami.edu
>786-250-2255

[BB] Changing Blackboard login selection page

Blackboard users,

We are proposing some changes to the Blackbaord login selection page. This is the page that you use to select either the CaneID or the Blackboard login page. Before implementing them we wanted to run the changes by you to see if you have any problems with them. The first two are fairly minor, but we specifically want to know how the third change might affect your use of. Please let us know if any of these will have an affect on how you use Blackboard.

You can see images of the current and proposed login selection pages at http://goo.gl/S09LY

These are the changes being proposed:

1. You can press ENTER/RETURN to use your CaneID username and password. (Since that is what most people do, it should speed up the process of logging in.)

2. The text has been changed to, hopefully, make the options clearer ("Login with" instead of "I have a ") and to direct people to the CaneID login page (larger text and bold text style on the primary path).

3. The "Guest login" option has been removed. (Everyone accessing the Blackboard system will need to login.)

If any of these will (negatively) impact your use of Blackboard, please let us know.

No change will take place until after finals, but we need to get things scheduled now.

Thank you,

Bill Vilberg
Technology Enhanced Learning
bill.vilberg@miami.edu
786-250-2255

[BB] Safe Assignment delays

Hello Bb Users

 

SafeAssign Services are temporarily experiencing delays due to high usage. This might result in longer paper processing times. Blackboard regrets any inconvenience this may cause.

 

We will inform you as soon as the service is back to normal.

 

Thanks,

 

Rick Ramos

Blackboard Help Desk Supervisor

305-284-3949

 

 

 

[BB] Spring 2012 classes

Hello Bb Users,

 

Please be informed that we just recently added all the spring classes into Blackboard and should be available to all enrolled in a class.

 

If you need any additional information, please feel free to contact our Blackboard Help Desk at 305-284-3949 or email us at blackboardhelp@miami.edu

 

Thanks,

 

Rick Ramos

Blackboard Help Desk Supervisor

305-284-3949