Hello BB users,
I hope you all had a good week end.
Today we are going to review the process to send an email in Blackboard.
Here is how you do it:
How to send an email in Blackboard
1. Go to the control panel
1. In “Course Tools” click on “Send Email”
2. Select recipient
3. Enter subject and message
4. Check box if you want a copy to be sent to your email
5. Click on “Submit”
**Troubleshooting tip**
On some occasions, you may receive reports that the emails you sent through Blackboard were not received. Because Blackboard is not an email service, it sends messages to a user’s UM alias – which is then forwarded to the account designated in the Preferred Email Address field in MyUM.
Here are basic steps you can share with students to help them determine the source of their problems:
1) Log in to MyUM and make sure your Preferred Email Address is correct and associated with a working email account.
2) Check the spam settings in your Preferred Email account to ensure that “@umiami.edu” and “@miami.edu” are approved senders. (For umail accounts, go to www.miami.edu/spamblock).
If anyone is still experiencing problems receiving Blackboard emails, please contact the Blackboard Help Desk, and we will try to find the source of the problem and connect people to the right resources to solve it.
Here is our contact information:
Blackboard help desk
Ph: 305-284-3949
Email: blackboardhelp@miami.edu
As always, feel free to send me your feedbacks as they are greatly appreciated.
Thanks,
Rick Ramos
Blackboard Help Desk Supervisor
305-284-3949
Rick Ramos
Blackboard Help Desk Supervisor
305-284-3949
