Tuesday, November 17, 2009

Re: [BB] Problems Fixed

Bb Users,

 

Blackboard has cleared space for us on the server that was causing the problems, and we should no longer see the issues we were seeing over the last two days. If you do see any, please let me know right away.

 

Thank you again,
Jennifer

 

___________________________

JENNIFER CLISTER
Blackboard System Manager
University of Miami IAC
305-284-3949


From: UM Blackboard Announcements [mailto:BB@LISTSERV.MIAMI.EDU] On Behalf Of Clister, Jennifer R
Sent: Tuesday, November 17, 2009 9:00 AM
To: BB@LISTSERV.MIAMI.EDU
Subject: Re: [BB] Problems Emailing Attachments in Blackboard (AND UPLOADING GRADES)

 

Bb Users,

 

We have just discovered another problem associated with our App2 server when you try to upload grades from Excel into the Grade Center, you may see this error.

Error

No space left on device

For reference, the Error ID is 4cac8b10-3729-447c-8428-a90e7c3f79be.

Tuesday, November 17, 2009 8:42:04 AM EST

 

If you get this error, please access Blackboard via this link: https://64.125.201.81

 

If you experience any other weird problems (particularly problems you have never seen before), please let me know right away. The more information I am able to give Blackboard regarding what is not working, the faster they will produce a solution (hopefully).

 

Thank you for your patience and help with this issue,

Jennifer

 

___________________________

JENNIFER CLISTER
Blackboard System Manager
University of Miami IAC
305-284-3949


From: UM Blackboard Announcements [mailto:BB@LISTSERV.MIAMI.EDU] On Behalf Of Clister, Jennifer R
Sent: Monday, November 16, 2009 11:34 AM
To: BB@LISTSERV.MIAMI.EDU
Subject: [BB] Problems Emailing Attachments in Blackboard

 

Bb Users,

 

A few people have reported problems emailing attachments with Blackboard today. We have two servers that host our Blackboard system. Every time you access Blackboard, you are seamlessly assigned to one of them. This problem is only happening on one of the servers, so if you experience the problem, then I ask that you access Blackboard via this URL and try again.

 

Blackboard Link: https://64.125.201.81

 

If you do have this email attachment problem (or any other problem that using this URL solves), please let me know.

 

I will send out a message when I either know more or have a solution.

 

Thank you (as always) for your patience,

Jennifer

 

_____________________________________

JENNIFER CLISTER
Blackboard System Manager
University of Miami IAC
305-284-3949