Bb Users,
I received this message from Blackboard this morning, and due to maintenance, SafeAssign may have some intermittent downtime between Saturday and Sunday morning (10/10-10/11). This maintenance is supposed to improve performance and increase stability.
If this is going to cause a real problem for you, please let me know, and we’ll try to find a workaround.
I apologize for the late notice.
___________________________
305-284-3949
From: Behind the Blackboard [mailto:do.not.reply@blackboard.com]
Sent: Thursday, October 08, 2009 9:06 AM
To: Clister, Jennifer R
Subject: Support Bulletin: Blackboard SafeAssignTM, Blackboard SyncT (including Blackboard LearnT for Apple® iPhone and Facebook® applications) and Blackboard ScholarT Unavailability
ATTENTION: Upcoming SafeAssign, Sync and Scholar Maintenance Window
Please note that Blackboard SafeAssign, Blackboard Sync (including the Blackboard Learn for Facebook and iPhone applications) and Blackboard Scholar will be intermittently unavailable while undergoing maintenance on Saturday, October 10th and Sunday, October 11th. This maintenance window is to update the hardware and network infrastructure of these products. The expected outcomes of this update are:
- Increased capacity for all of these services
- Improved performance of these applications
- Increased stability
The systems are expected to be intermittently unavailable from morning (EST) on October 10th through morning (EST) on October 11th. Please notify your institution of this period of the unavailability for these services. Users will not be able to submit assignments to Blackboard SafeAssign, utilize the notification capabilities as part of Blackboard Learn for iPhone and Facebook applications, or access their Blackboard Scholar bookmarks during this maintenance period. No action is required by users during this period of unavailability.
While we realize that no time is particularly convenient for temporarily removing these capabilities from your implementation, this proactive maintenance will improve the stability, capacity and performance of these applications and services following this downtime. If you have any questions or concerns, please contact your Technical Support Manager (TSM).
Sincerely,
Lara Oerter
Vice President, Blackboard Product Management and Marketing
