It looks like our problems have been resolved: Wimba Voice Tools, SafeAssign, and the My Current Courses module.
I am still trying to confirm whether the My Current Courses module is appearing in the right position, so if you can see it, but it is not where it used to be, please let me know.
Thank you for all your patience with these issues.
-Jennifer
________________
Jennifer Clister
University of Miami Blackboard System Manager
305-284-3949
After the small voice tools upgrade we had this weekend (where only one of our two Blackboard servers was restarted to accept the changes), we have been experiencing some other strange problems with the server that was not restarted. I hope that these problems will be resolved when we restart both servers at 3am Tuesday morning.
Please avoid doing anything important (like taking a test) in Blackboard between 3:00am and 3:30am Monday night/Tuesday morning (10/21).
If you or your students experience problems with Safe Assign, Wimba voice tools, or anything else that was working fine before the 3am restart, please try accessing Blackboard via this link: http://snipurl.com/umbba
Once the servers have been restarted, you may need to shut down your browser completely before you are able to login again.
If you experience problems after 3:30am Tuesday morning, please let me know.
____________________________________
JENNIFER CLISTER
Blackboard System Manager
University of Miami IAC
305-284-3949
[cid:3307363200_6493526]
You may also see a message warning you about the security certificate, since the name of the server does not end with "miami.edu" but you can ignore that.
We are working on correcting the problem so that all three servers will work.
Bill Vilberg
I am very sorry, but we are experiencing some Blackboard problems this weekend. The My Current Courses module is not working correctly, and this was causing some problems when people logged in and saw an error. "My Current Courses" has been disabled until we fix it. In the meantime, please access your courses via the "Courses" tab at the top of the Blackboard interface.
In addition, we did a mandatory upgrade of the Wimba voice tools this weekend, and are still experiencing some problems with the voice boards. I am working to get them resolved, and I was promised they would be fixed before Monday, but Monday is getting closer, and I have not gotten anyone to resolve the issue yet.
If you have problems logging in to Blackboard, please try closing the browser and logging in again.
I am very sorry about the problems or frustration these issues are causing. I am doing my best to resolve them as quickly as possible. I will send out a message when I have more information.
Thank you,
Jennifer
Blackboard Help Desk: http://umblackboardhelp.helpdeskconnect.com
You are subscribed to the Bb list at the University of Miami. I created
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system at UM.
Here are a few reminders.
1. If you want to unsubscribe you can do it a number of ways. A. Send me
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Bill Vilberg bill.vilberg@miami.edu Home: 305-255-9138 Work: 305-284-3949
Cell: 786-218-3052
