Saturday, October 07, 2006

[BB] SafeAssignment Performance Update


SafeAssignment users,

This note came in Friday from SafeAssignment. It appears that they have
applied one more fix for institutions with more than 800 instructors
registered in Blackboard. That would be us! The final line says to
please let them know if you experience response times of more than 10
seconds. If you click on a SafeAssignment link and it takes more than
10 seconds for the page to come up, let me know and I will pass it on to
our contact at SafeAssignment.

Bill Vilberg
Assoc. Dir. of Instructional Advancement
305-284-3944

-----Original Message-----
From: SafeAssignment/MyDropBox Suite Team
[mailto:developers@safeassignment.com]
Sent: Friday, October 06, 2006 3:02 PM
To: sa-admins@safeassignment.com
Subject: *** SafeAssignment Performance Update

Dear SafeAssignment Administrator,

We are glad to inform you that today we were finally able to fix a
database bug that caused slow SafeAssignment response times in certain
institutions.
This bug affected institutions with many (800+) instructors registered
in the Blackboard system, and now, after this bug has been fixed, such
institutions should experience performance increase by 5-10 times in
most operations with response times ranging from 1 to 3 seconds in 99%
of cases.

We will implement another significant performance improvement later this
weekend or early next week, depending on how successful our reliability
tests are, and after that SafeAssignment should provide response times
comparable to response times of a typical Blackboard server in all
institutions.

We want to thank you for your patience and support, with special thanks
to those Blackboard administrators that provided us with access to their
systems and tremendously helped us in discovering the issues that slowed
the system down.

Please contact us if you still experience response times of over 10
seconds anywhere within your system, so that we could investigate your
specific case.

Thank you very much for using our products.

Best regards,
MyDropBox Development Team