Thursday, May 18, 2006

[BB] Removal and Uploading of Course Documents

Blackboard Users,

This afternoon our help desk started noticing some problematic course content areas within a couple of course sites. The problem deals with the menu items such as Course Documents, Assignments, and Syllabus areas. Instructors and administrators are not able to upload documents or remove them. However, items are created and an error ID is generated when a file upload is attempted. This may not be the case for all course sites. If you experience any difficulties or the symptoms mentioned above with your course site(s) please let us (blackboard@miami.edu) know. The problem was escalated to our Blackboard technicians this afternoon and they are researching what exactly is going on.

We will keep you updated as to when this problem will be resolved. If you have any questions please let us know.


Sincerely,

Janet De La Rosa & the Blackboard Help Desk