[BB] Removal and Uploading of Course Documents Resolved

Blackboard Users,

The problem dealing with removal and uploading of course content has been resolved. Please let us know if you experience any difficulty with your courses. Remember when adding an item to your course site, always make sure it worked by clicking on the link and view the document.

Please let us know if we can be of any of assistance. Thank you for your patience.

Sincerely,

Janet De La Rosa and the Bb Help Desk

[BB] Removal and Uploading of Course Documents

Blackboard Users,

 

We have identified the cause of problem mentioned last Tuesday 5/18/06 dealing with removal and uploading of course content.  Instructors and administrators are not able to upload documents or remove them. In addition, broken links are generated within course document items and assignments that are copied from one course to another such as Word documents, Powerpoint files, and PDF’s.  If you add an item to your course site, always remember after you upload to make sure it worked by clicking on the link and view the document.

 

We will keep you updated. If you have any questions please let us (blackboard@miami.edu) know.

 

Sincerely,

 

Janet De La Rosa & the Blackboard Help Desk

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Janet De La Rosa (janet.delarosa@miami.edu)

Systems Analyst

Instructional Advancement Center

University of Miami 

Coral Gables, FL

www.miami.edu

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[BB] Removal and Uploading of Course Documents

Blackboard Users,

This afternoon our help desk started noticing some problematic course content areas within a couple of course sites. The problem deals with the menu items such as Course Documents, Assignments, and Syllabus areas. Instructors and administrators are not able to upload documents or remove them. However, items are created and an error ID is generated when a file upload is attempted. This may not be the case for all course sites. If you experience any difficulties or the symptoms mentioned above with your course site(s) please let us (blackboard@miami.edu) know. The problem was escalated to our Blackboard technicians this afternoon and they are researching what exactly is going on.

We will keep you updated as to when this problem will be resolved. If you have any questions please let us know.


Sincerely,

Janet De La Rosa & the Blackboard Help Desk

[BB] Enrollments of Fall 2006 Students in Course Sites

 

Hello Blackboard Users,

 

The process for uploading enrolled students into their course sites for Fall 2006 has been completed. 

 

If you need assistance in merging courses for the Fall 2006 term, please fill out our form so that we can assist you with this request: http://www.miami.edu/bb/forms/combine_courses.htm

 

Other videos on assisting instructors with various tools on Bb are also available here: http://www.miami.edu/bb/demos/instructors.html

 

Please let us (blackboard@miami.edu / x.3949) know if we can be of further assistance or if you run into any difficulty while setting up your courses.

 

 

Sincerely,

 

Janet De La Rosa and the Blackboard Help Desk

 

----------------------------------------------------------

Janet De La Rosa (janet.delarosa@miami.edu)

Systems Analyst

Instructional Advancement Center

University of Miami 

Coral Gables, FL

www.miami.edu

-----------------------------------------------------------

 

[BB] Bb Server Downtime over this past weekend

Hello Blackboard Users,

 

The Blackboard server experienced downtime on Saturday, May 6th, 2006 due to loading errors at times 5:17 p.m. and then at 7:28 p.m. The downtime was brief and no longer than 3 minutes. The system has been restored and should be running normally now. We apologize for this inconvenience especially now during the finalization of grades. Please let us know if you experience any difficulties with Bb from this point on.  (Blackboard@miami.edu, x.3949)

 

Sincerely,

 

Janet De La Rosa and the Bb Help Desk

----------------------------------------------------------

Janet De La Rosa (janet.delarosa@miami.edu)

Systems Analyst

Instructional Advancement Center

University of Miami 

Coral Gables, FL

www.miami.edu

-----------------------------------------------------------

 

[BB] Enrollments of Fall 2006 students in course sites

Hello Blackboard Users,

 

On Monday, May 8^th, 2006, at approximately 9:00 am, we will begin to upload students into their fall 2006 courses. All students except freshman will be uploaded.  These courses will not show up under the “My Current Courses” under the home tab, but they are available under the “All Courses” tab.

If you are currently uploading content or working with content within your courses, you may want to make the course unavailable. To make a course unavailable, go to the control panel of that course, go to settings under course options, click the second link “Course Availability”, and then click No.  

 

Please let us (blackboard@miami.edu x. 3949) know if you have any questions or concerns regarding the enrolling of the students into your course sites for Fall 2006.

 

Also, let us know if we can be of assistance with anything else.

 

Sincerely,

 

Janet De La Rosa and the Blackboard Help Desk

----------------------------------------------------------

Janet De La Rosa (janet.delarosa@miami.edu)

Systems Analyst

Instructional Advancement Center

University of Miami 

Coral Gables, FL

www.miami.edu

-----------------------------------------------------------

 

[BB] Courses for Fall 2006 Completed

 

Hello Blackboard Users,

 

 

The process for uploading Summer Fall 2006 courses has been completed. 

 

Here is a helpful video on how to copy course content from and old course site into a new course site: http://www.miami.edu/bb/demos/fac/coursecopy.html

 

Other videos on assisting instructors with various tools on Bb are also available here: http://www.miami.edu/bb/demos/instructors.html

 

Please let us (blackboard@miami.edu / x.3949) know if we can be of further assistance or if you run into any difficulty while setting up your courses.

 

 

Sincerely,

 

Janet De La Rosa

Blackboard Help Desk

----------------------------------------------------------

Janet De La Rosa (janet.delarosa@miami.edu)

Systems Analyst

Instructional Advancement Center

University of Miami 

Coral Gables, FL

www.miami.edu

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