-----Original Message-----
From: asp.notify@blackboard.com [mailto:asp.notify@blackboard.com]
Sent: Tuesday, May 31, 2005 5:54 PM
To: asp.notify@blackboard.com
Subject: Blackboard ASP - Notification 1098980817 - Service_Restored
Dear Valued Customer,
At approximately 4:15 EST ASP Engineers detected a problem on the
private network switch that connects your database server to your
application server. Upon investigation it was determined that a
forwarding loop was compromising accessibility to the internal network
addresses of your servers .
Our ASP Engineers have corrected the routing problem, and have restored
optimal service to your hosted Blackboard system. If you are still
experiencing problems, or require additional information regarding this
incident, please contact our 24/7 ASP Support Team at 1-888-788-5264 and
choosing option 3 or via the web at http://support.blackboard.com.
