Thursday, October 03, 2013
[BB] Uploading (Midterm) Grades to Blackboard
Monday, September 16, 2013
[BB] Blackboard notification
Dear Blackboard Users,
Blackboard is now operating normally. Blackboard engineers are trying to determine the root cause of today's problem to prevent this from occurring again. We will let you know as we get further information.
We apologize for the inconvenience,
Thanks,
Rick Ramos
Help Desk Supervisor
(P): 305-284-3949
Wednesday, September 11, 2013
Tuesday, September 10, 2013
Wednesday, September 04, 2013
[BB] Blackboard network issues restored
Dear Blackboard users,
The network issues we experienced yesterday were restored yesterday at around 5 p.m.. Blackboard is now operating as normal. Please let us know if you are having other issues, by calling us Monday to Friday from 9 a.m. to 5 p.m. at 305-284-3949 or emailing us at blackboardhelp@miami.edu.
Thanks,
Rick Ramos
Help Desk Supervisor
(P): 305-284-3949
Tuesday, September 03, 2013
Thursday, August 29, 2013
[BB] Library Course Reserves (Ares) will be unavailable for System Maintenance
Dear Bb Users,
Library Course Reserves service (Ares) will be unavailable on Monday, Sept 2nd from 12:00 am to 6:00 am for system maintenance. We apologize for any inconvenience and greatly appreciate your patience.
Thanks,
Hong
Hong Ma
Information Systems Librarian
(305)284-8844
hma@miami.edu
Wednesday, August 28, 2013
[BB] Blackboard is up and running
Dear Blackboard Users
Blackboard is now operating as normal. Please close your browser and log in again.
If you have any other issues please call us at 305-284-3949 during business hours Monday to Friday from 9 am to 5 pm or email at blackboardhelp@miami.edu.
Thanks,
Rick Ramos
Help Desk Supervisor
(P): 305-284-3949
[BB] Blackboard is up and running
Dear Blackboard Users
Blackboard is not operating as normal. Please close your browser and log in again.
If you have any other issues please call us at 305-284-3949 during business hours Monday to Friday from 9 am to 5 pm or email at blackboardhelp@miami.edu.
Thanks,
Rick Ramos
Help Desk Supervisor
(P): 305-284-3949
Tuesday, August 27, 2013
[BB] Blackboard Enrollments
Tuesday, August 20, 2013
[BB] Make a "Welcome" video for your Blackboard course sites
Monday, August 12, 2013
[BB] Blackboard is now upgraded to Service Pack 12
Dear Blackboard Users,
The Blackboard system was upgraded to Service Pack 12. When you log in for the first time, you will be asked to create a profile. this is a new social feature but you are not required to complete it at this moment.
Here are a few valuable resources to familiarize yourself with the new Blackboard Learn features and be ready to integrate them in your instruction:
· On-Demand Learning Center: free access to video tutorials and getting started guides
· Feature Showcase: review all of the new features
· Help.Blackboard.com: assistance using the new Blackboard Learn platform, organized by role
· Educator Cohort: series of online meetings to familiarize educators with new features
In addition, The UMIT Learning Platforms team has scheduled workshops and online training classes for faculty, instructors, and their assistants. Please click here for more information: http://www.iacevents.org/.
If you have questions or concerns about these upcoming changes, please contact the Blackboard team at: (305) 284-3949 or blackboardhelp@miami.edu.
Sincerely,
Your Blackboard team

Saturday, June 29, 2013
[BB] Blackboard is now upgraded to Service Pack 12
Dear Blackboard Users,
The Blackboard system was upgraded to Service Pack 12. When you log in for the first time, you will be asked to create a profile. this is a new social feature but you are not required to complete it at this moment.
Here are a few valuable resources to familiarize yourself with the new Blackboard Learn features and be ready to integrate them in your instruction:
· On-Demand Learning Center: free access to video tutorials and getting started guides
· Feature Showcase: review all of the new features
· Help.Blackboard.com: assistance using the new Blackboard Learn platform, organized by role
· Educator Cohort: series of online meetings to familiarize educators with new features
In addition, the Instructional Advancement Center (IAC) has scheduled workshops and online training classes for faculty, instructors, and their assistants. Please click here for more information: http://www.iacevents.org/.
If you have questions or concerns about these upcoming changes, please contact the Blackboard team at: (305) 284-3949 or blackboardhelp@miami.edu.
Sincerely,
Your Blackboard team
Rick Ramos
Help Desk Supervisor
(P): 305-284-3949
Friday, June 28, 2013
[BB] Blackboard Upgrade Started
Thursday, June 20, 2013
[BB] Internal change in Blackboard usernames - July 1, 2013
Internal usernames on Blackboard will change from the UM Email Alias to the UM ID on July 1, 2013. This change is required in order to work with a new video system, Kaltura, and to integrate with the CaneLink system.
This should not cause any change in behavior of the Blackboard system. You will still login with CaneID and students will be identified by first name and last name in discussion board posts.
Once this change is made you will be able to search by username (UM ID or C-number), first name, last name, or email address when adding students to your class sites.
If you have questions or experience problems, email the Blackboard Help Desk at blackboardhelp@miami.edu, or call 305-284-3949 between 9 a.m. and 5 p.m, Monday through Friday.














