Monday, September 16, 2013

[BB] Blackboard notification

Dear Blackboard Users,
 
Blackboard is now operating normally. Blackboard engineers are trying to determine the root cause of today's problem to prevent this from occurring again. We will let you know as we get further information.
 
We apologize for the inconvenience,
 
Thanks,
 
Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

[BB] blackboard performances issues

Dear Blackboard users,

 

Blackboard is experiencing some performances issues at this moment. We are working on the issue and hope to get it fixed as soon as possible.

 

We sincerely apologize for the inconvenience,

 

Thanks,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

Wednesday, September 11, 2013

[BB] Blackboard is now available

Dear Blackboard Users.

 

Blackboard is now available.

I apologize for the inconvenience.

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

[BB] Blackboard unavailable

Dear Blackboard Users,

 

The Blackboard system is currently unavailable again today. We will keep you informed as soon as the service is restored

 

We apologize for the inconvenience.

 

Sincerely,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

[BB] Blackboard Header

Dear Blackboard Users,

 

In our desire to improve the look of Blackboard, we will be changing the header today. We wanted to inform you of the change before it happened.

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

Tuesday, September 10, 2013

[BB] Blackboard is back up

Dear Blackboard users,

 

Blackboard is now up and running.

 

If you have any other issues please call us at 305-284-3949 during business hours Monday to Friday from 9 am to 5 pm or email at blackboardhelp@miami.edu.

 

Thanks,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

[BB] Blackboard Unavailable

Dear Blackboard Users,

 

The Blackboard system is currently unavailable. We will keep you informed as soon as the service is restored

 

We apologize for the inconvenience.

 

Sincerely,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

Wednesday, September 04, 2013

[BB] Blackboard network issues restored

Dear Blackboard users,

 

The network issues we experienced yesterday were restored yesterday at around 5 p.m.. Blackboard is now operating as normal. Please let us know if you are having other issues, by calling us Monday to Friday from 9 a.m. to 5 p.m. at 305-284-3949 or emailing us at blackboardhelp@miami.edu.

 

Thanks,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

Tuesday, September 03, 2013

[BB] Blackboard issues

Dear Blackboard users,

 

We are experiencing issues with Blackboard at this moment. It is not allowing some users to log in or you may experience some slowness when using it. We will keep you informed as soon as the service is restored.

 

Thank you,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949