[BB] Faculty Showcase 2017

Greetings!

 

You are invited…

To Academic Technologies’ Faculty Showcase, a free event sponsored by the Knight Foundation on May 16^th, presented by faculty for faculty, providing practical guidance on how faculty can transform course(s) through narrative techniques and educational technology. Spaces are limited.

 

Share your expertise!  

We would like to also invite faculty to speak at the Showcase and submit a proposal for the day (deadline March 24^th). There are a number of options, you can speak as an individual or a group, lead a discussion, or exhibit your work as a digital poster session, both for only 45 minutes. Our goal is for faculty to share their experiences and guide other faculty in new ideas for educational experiences.

 

Feel free to forward the invitation to your colleagues, and we hope to see you on the day!

 

Thank you.

 

 

Faculty Showcase 2017: Register Now! Transforming Teaching and Learning Through Storytelling          To all adventurers, innovators, and inquisitive educators! The University of Miami Academic Technologies team welcomes the academic community at the university to register now for the annual Faculty Showcase.        Presented by faculty for faculty, this free event will journey through interactive narratives and practical guidance on how you can transform your course(s) through narrative techniques and educational technology.       REGISTER NOW: Faculty Showcase 2017 May 16, 2017 from 9 a.m.-4 p.m. Donna E. Shalala Student Center – 3rd Floor        Register now to reserve your place. Space is limited to the first 150 participants.      REGISTER NOW

/umiamiit               @umitsupport

 

 

[BB] Blackboard SafeAssign processing delay

 

​ Service Alert    Blackboard SafeAssign is experiencing high paper load. We are seeing delays in paper processing time up to 13 hours. We apologize for any inconvenience these delays may be causing.   If you have questions related to this issue, please contact the UMIT Blackboard Help Desk: (305) 284-3949, blackboardhelp@miami.edu.     Thank you.

/umiamiit              @umitsupport

 

[BB] Spring 2017 Blackboard Learn Course Setup Assistance

Dear Blackboard Users,

 

We are here to assist you with the tasks that are often done when setting up a Blackboard course site. Let us know if we can do any of these, or anything else, to assist you at the start of this semester. Send email to blackboardhelp@miami.edu, call 305-284-3949, or when available fill out the form, to make a request or get assistance.

1.       Course Site Availability

When created, course sites are unavailable to students. This way you can set them up before the students access them. Call or email us and we can make them available to your students, or you can follow these easy steps to do it yourself:

·         instuctions for using Qwickly to make course available

 

2.       Course Site Merge

If you teach multiple sections of a course, or have both graduate and undergraduate students in the same course, it may be easier to combine them into one Blackboard course site, rather than have a separate site for each section. With the merged site, you can post your course material once rather than posting it in each section’s site separately. Tell us what sites you want merged and we will take care of it for you.

·         Form to request a course merge

Note: Courses should be merged before any student activity takes place in the course sites for the various sections. User records, such as discussion board posts, grades, and assessment attempts, will not show up in the new, merged, site.

3.       Course Site Augment

We can do a course "augment" rather than a course merge if you would like. An augment maintains all of your original course sites and adds one additional master site with all of the students from your various sections. With the course augment option you can use the master site to post course material in one location, and reserve the individual section course sites for assignments or tests specific to each course section.  Fill out the form below or call to request a course augment.

·         Video about course merges and augments (15 minutes)

·         Form to request a course augment

 

4.       Course Site Copy

If you have material from a prior semester that you would like to copy into the course site you are setting up, you can call or email us, or fill out the form below, and we will do a course copy for you. You can also follow the steps at the link below to do it yourself:

·         Course Copy instructions

·         Video about course copies (7 minutes)

·         Form to request a course copy

 

Note: You need to be enrolled as an instructor in both the source and destination courses sites in order to perform a Course Copy. User records, such as discussion board posts, grades, and assessment attempts will not be copied. Do NOT copy course enrollments.

 

5.       Teaching Assistant enrollment

Teaching assistants are not added automatically to your class, they have to be entered manually. Email or call us and will be happy to do it for you, or you can do it yourself using the instructions at the following link:

·         instructions for Enrolling Users to Blackboard instructions

 

 

Please feel free to contact us for any requests and issues you might have.  Our phone number is 305-284-3949 or you can email us at blackboardhelp@miami.edu. Our business hours are Monday to Friday from 9 am to 9 pm.

 

 

 

Learning Platforms Team

(P): 305-284-3949

 

[BB] Blackboard has been upgraded to version "9.1 Q2 2016"

Dear Blackboard users,

The UMIT Learning Platforms Team has completed the update to the University Of Miami Blackboard to version “9.1 Q2 2016” on  Monday December 26th 2016. This upgrade will enhance our current version with with several bug fixes.

Some users may still see a cached version of a page stating that Blackboard is still unavailable. If you attempt to access Blackboard after December 26th, 2016  and see this error, please feel free to contact the Blackboard Help Desk by emailing blackboardhelp@miami.edu. This issue might also be resolved by clearing the cache in your web browser.

Instructions for Clearing Cache: Internet Explorer , Mozilla Firefox , Google Chrome , Safari

Below are some of the improvements that are featured in this upgrade:

Release Notes: Learn 9.1 Q2 2016

Thanks,

Your Blackboard Team

305-284-3949

blackboardhelp@miami.edu

[BB] Blackboard upgrade notice!

 

​ Service Alert    Due to an upgrade, Blackboard will be unavailable on Sunday December 25th 2016, starting at 10:00 p.m. through Monday December 26th 11:59 p.m.   The upgrade does not include major changes to functionalities, it will be mostly internal bug fixes. You still will have the familiar look and feel we currently have.   ·         Upgrade information   If you have questions related to this issue, please contact the UMIT Blackboard Help Desk: (305) 284-3949, blackboardhelp@miami.edu. Thank you.

/umiamiit              @umitsupport

 

 

Blackboard Team

(P): 305-284-3949

blackboardhelp@miami.edu

 

 

Google Adwords Voucher India

Are you running your ads on Google ? Do you want to save money in Adwords Ads ? Do you want a lot of business in less spending ?

If yes then do not worry we have Google Adwords Voucher For India. In this offer you need to spend only 500 INR to get free ad credit worth 2000 INR.

Google Adwords is really best option to get instant business or services. Start your ads today and get a lot of business.

You will directly save 2000 INR each time you use coupon . Suppose you use 10 coupons in a month then you can save 20000 INR and in one year you can save 12*20000=240000 INR . I think this is not a small amount to save in a year. Saving money means earning money.

We have Adwords coupon for US Billing account also in that you need to spend $25 to get $100 credit.

So do not wait more buy your voucher now and start saving money today. Coupon price is 250 INR each . I can reduce more it if you buy these coupons in bulk quantity.

Some of the features of this coupons are below :-

• This Only One Google Adwords Coupon work per account .
• You can use in new ad accounts  or less than 30 days old accounts.
• Expiry of Coupon is December 2016.
• You need to spend 500 Rupees to get this extra credit worth 2000 Rupees.
• After redeeming coupon you can use this credit any time.
• There is no risk in using these coupons.
• You will get coupon instantly after spending 500 INR.
• This offer is still existing and 100% working in Indian billing adwords accounts.

We also do PPC for customers on Google Adwords , if you need let me know .

Connect me at skype id speakmeme or 

call me +91-8586875020 Email ceo@speakmeme.com

Google Adwords Voucher India

Are you running your ads on Google ? Do you want to save money in Adwords Ads ? Do you want a lot of business in less spending ?

If yes then do not worry we have Google Adwords Voucher For India. In this offer you need to spend only 500 INR to get free ad credit worth 2000 INR.

Google Adwords is really best option to get instant business or services. Start your ads today and get a lot of business.

You will directly save 2000 INR each time you use coupon . Suppose you use 10 coupons in a month then you can save 20000 INR and in one year you can save 12*20000=240000 INR . I think this is not a small amount to save in a year. Saving money means earning money.

We have Adwords coupon for US Billing account also in that you need to spend $25 to get $100 credit.

So do not wait more buy your voucher now and start saving money today. Coupon price is 250 INR each . I can reduce more it if you buy these coupons in bulk quantity.

Some of the features of this coupons are below :-

• This Only One Google Adwords Coupon work per account .
• You can use in new ad accounts  or less than 30 days old accounts.
• Expiry of Coupon is December 2016.
• You need to spend 500 Rupees to get this extra credit worth 2000 Rupees.
• After redeeming coupon you can use this credit any time.
• There is no risk in using these coupons.
• You will get coupon instantly after spending 500 INR.
• This offer is still existing and 100% working in Indian billing adwords accounts.

We also do PPC for customers on Google Adwords , if you need let me know .

Connect me at skype id speakmeme or 

call me +91-8586875020 Email ceo@speakmeme.com

[BB] Spring 2017 courses have been created

Hello Blackboard Users, 

The course sites for Spring 2017 have been created in Blackboard. To see your Spring 2017 course sites at this time, click on the "Courses" tab in Blackboard and look for the course titles that begin "20171 - ". 

When created, the course sites are unavailable to the students. As the instructor, you can click on the link and get in and set things up.  

When you are ready for the students to access your course site, follow the simple instructions below or watch the 1 minute video on the https://www.youtube.com/watch?v=MH0-BExpzpw&feature=youtu.be web page.

1.       Access the Customization tool in your course site's Control Panel 

2.       Select Properties 

3.       Set Course Availability 

4.       Submit 

If you have questions or concerns, please email the Blackboard Help Desk at blackboardhelp@miami.edu, or call 305-284-3949 between 9 a.m. and 9 p.m., Monday through Friday. 

Sincerely, 

Your Blackboard Team 
(P): 305-284-3949

 

[BB] Have you used NBC Learn videos yet?

There will be an NBC Learn workshop hosted at UM Libraries on Monday November 7th. NBC Learn is available through the library's database list and can be integrated into Blackboard. There are more than 12,000 stories from the NBC News archives. A collection of primary source videos, newsreels, documents, and images that can be used for research, projects, and in classroom and online teaching.  

November 7th, Monday

Richter Library, 3rd floor

12:15 - 1:15pm

2:30pm - 3:30pm

3:30pm - 4:30pm

Please attend whichever session fits best into your schedule.

(Forwarded from Vanessa Rodriguez's post to the  Learning Design Community on Yammer.)

 

- Bill -

William (Bill) Vilberg

Dir., Information Technology

University of Miami

305-284-3944

[BB] Register now: i>clicker interactive lecture tool event Tue., 10/25, 2:30 pm

Oops. Forgot the registration link before. Here it is: https://goo.gl/forms/QdUVz2klblsJbWV12

Colleagues,

The University of Miami supports the i>clicker/Reef Polling student response system. This interactive lecture tool allows an instructor to poll students during a class period. Such polling can be used to assess student understanding of new concepts, opinions about the class, and determine preparation for class.

Amanda "Mandy" Gunnell, from MacMillan.com will be on campus to show the capabilities of the i>clicker/REEF system and answer questions.

When: Tuesday, October 25, 2016, 2:30-3:30 pm
Where: University of Miami, Coral Gables Campus, Richter Library, Room 305 (Faculty Exploratory aka One Button Studio)

Resources:
- The UM i>clicker web page at https://lpt.it.miami.edu/iclicker-student-response-system/
- Bill Vilberg at 305-284-3944 or bill.vilberg@miami.edu

- Bill -

[BB] Learn about the i>clicker interactive lecture tool on Tue., 10/25, 2:30 pm

The University of Miami supports the i>clicker/Reef Polling student response system. This interactive lecture tool allows an instructor to poll students during a class period. Such polling can be used to assess student understanding of new concepts, opinions about the class, and determine preparation for class.

Amanda "Mandy" Gunnell, from MacMillan.com will be on campus to show the capabilities of the i>clicker/REEF system and answer questions.

When: Tuesday, October 25, 2016, 2:30-3:30 pm
Where: University of Miami, Coral Gables Campus, Richter Library, Room 305 (Faculty Exploratory aka One Button Studio)

Resources:
- The UM i>clicker web page at https://lpt.it.miami.edu/iclicker-student-response-system/
- Bill Vilberg at 305-284-3944 or bill.vilberg@miami.edu

[BB] Blackboard help desk hours of operation

Dear Blackboard users,

 

The blackboard help desk is temporarily moving back its hours of operation to Monday to Friday 9 am to 9 pm.

 

We will still monitor issues during the week end and respond in case of an emergency.

 

Jose Baez, our help desk technician, has decided to leave us in order to pursue a new calling with another company. We are saddened to see him leave.

 

We sincerely apologize for the inconvenience, and we thank you for your understanding.

 

Sincerely,

 

 

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

[BB] Participate in Blackboard help desk satisfaction survey

Dear Blackboard users,

 

I am pleased to tell you that we are running an satisfaction survey to gather your views about us working for you. During the Fall 2016 first two weeks, we started a new procedure to not take any calls during peak hours to allow us to respond in a fair and timely manner to all incidents we received during the day. We are committed to working towards improving any areas which the survey highlights as potential sources of dissatisfaction, whilst improving on the things we do well.

 

Please click on the link that follows and fill in your answers, it should not take you more than 5 minutes to complete:

 

https://umiami.qualtrics.com/SE/?SID=SV_2rFfaNB4POoiETj

 

Thank you in advance for participating and helping our team to serve you better.

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

Re: [BB] Blackboard Help Desk process - Back to normal phone operation

Thank you, this is great news!

 

Love the personal service!

 

Michelle Gomez

University of Miami School of Law

1311 Miller Drive, G287

Coral Gables, FL  33146

Direct: 305-284-3910

Fax: 305-284-1588

Email: mgomez1@law.miami.edu

 

From: UM Blackboard Announcements [mailto:BB@LISTSERV.MIAMI.EDU] On Behalf Of Ramos, Rick
Sent: Wednesday, September 14, 2016 2:07 PM
To: BB@LISTSERV.MIAMI.EDU
Subject: [BB] Blackboard Help Desk process - Back to normal phone operation

 

Dear Blackboard users,

 

We have resumed our normal phone operations last week and we take all calls in the order received. If we are away from our desk or on another call, leave a voice message at 305-284-3949, send an email to blackboardhelp@miami.edu, or fill out a form from the https://lpt.it.miami.edu/forms/ web page, and an incident will automatically be opened in uService and assigned to our group, Learning Platforms.

 

Please feel free to contact us for any requests and issues you might have.

 

(P): 305-284-3949

blackboardhelp@miami.edu

 

From: UM Blackboard Announcements [mailto:BB@LISTSERV.MIAMI.EDU] On Behalf Of Vilberg, Bill
Sent: Monday, August 22, 2016 1:23 PM
To: BB@LISTSERV.MIAMI.EDU
Subject: [BB] New Blackboard Help Desk process - Leave a Message

 

Greetings, 

 

TWITTER SUMMARY:  

Leave a message when you call the Blackboard Help Desk. We are not answering the phone at this time of year. 

 

DETAILS: 

The process of responding to your requests for service from the Blackboard Help Desk has changed. We are now handling requests in the order received. Whether you leave a voice message at 305-284-3949, send an email to blackboardhelp@miami.edu, or fill out a form from the https://lpt.it.miami.edu/forms/ web page, an incident will automatically be opened in uService and assigned to our group, Learning Platforms. Incidents will be handled in chronological order.  

 

I know that you would probably prefer speaking to a person and having them work on your request immediately. We would prefer being able to do that for you. At the beginning of the semester we receive five times as many requests as in the middle of the semester. It seems unfair to prioritize phone calls over other requests, as we have done in the past. Under this new plan, the method used to contact us will not influence where you are placed in the queue.  

 

Please give this new process a try. We hope that overall you will get better and faster service using this new way of handling requests.   

 

Sincerely, 
- Bill - 

 

William (Bill) Vilberg 
Director, Information Technology 

 

P.S. I am about to go on leave, so replying to this message may result in an "Away" message. Don't be worried or surprised. 

[BB] Blackboard Help Desk process - Back to normal phone operation

Dear Blackboard users,

 

We have resumed our normal phone operations last week and we take all calls in the order received. If we are away from our desk or on another call, leave a voice message at 305-284-3949, send an email to blackboardhelp@miami.edu, or fill out a form from the https://lpt.it.miami.edu/forms/ web page, and an incident will automatically be opened in uService and assigned to our group, Learning Platforms.

 

Please feel free to contact us for any requests and issues you might have.

 

(P): 305-284-3949

blackboardhelp@miami.edu

 

From: UM Blackboard Announcements [mailto:BB@LISTSERV.MIAMI.EDU] On Behalf Of Vilberg, Bill
Sent: Monday, August 22, 2016 1:23 PM
To: BB@LISTSERV.MIAMI.EDU
Subject: [BB] New Blackboard Help Desk process - Leave a Message

 

Greetings, 

 

TWITTER SUMMARY:  

Leave a message when you call the Blackboard Help Desk. We are not answering the phone at this time of year. 

 

DETAILS: 

The process of responding to your requests for service from the Blackboard Help Desk has changed. We are now handling requests in the order received. Whether you leave a voice message at 305-284-3949, send an email to blackboardhelp@miami.edu, or fill out a form from the https://lpt.it.miami.edu/forms/ web page, an incident will automatically be opened in uService and assigned to our group, Learning Platforms. Incidents will be handled in chronological order.  

 

I know that you would probably prefer speaking to a person and having them work on your request immediately. We would prefer being able to do that for you. At the beginning of the semester we receive five times as many requests as in the middle of the semester. It seems unfair to prioritize phone calls over other requests, as we have done in the past. Under this new plan, the method used to contact us will not influence where you are placed in the queue.  

 

Please give this new process a try. We hope that overall you will get better and faster service using this new way of handling requests.   

 

Sincerely, 
- Bill - 

 

William (Bill) Vilberg 
Director, Information Technology 

 

P.S. I am about to go on leave, so replying to this message may result in an "Away" message. Don't be worried or surprised.