Dear Blackboard users,
I am pleased to tell you that we are running an satisfaction survey to gather your views about us working for you. During the Fall 2016 first two weeks, we started a new procedure to not take any calls during peak hours to allow us to respond in a fair and timely manner to all incidents we received during the day. We are committed to working towards improving any areas which the survey highlights as potential sources of dissatisfaction, whilst improving on the things we do well.
Please click on the link that follows and fill in your answers, it should not take you more than 5 minutes to complete:
https://umiami.qualtrics.com/SE/?SID=SV_2rFfaNB4POoiETj
Thank you in advance for participating and helping our team to serve you better.
Rick Ramos
Help Desk Supervisor
(P): 305-284-3949
