Hi Bill,
Dear Blackboard Users,
At the present time, we are unable to upload and embed YouTube videos using YouTube Mashup. The uploaded video can be found on youtube.com, but searching for it in the Items Mashup returns videos directing users to https://youtube.com/devicesupport.
A YouTube error video showing "https://youtube.com/devicesupport" is displayed, depicted below. The video will not play within Learn in this condition due to an incorrect embed URL .
A patch is being worked on by Blackboard. Until the patch is released, you can find more information on how to work around the issue and post videos from YouTube in your course in our blog at the link below:
Please feel free to contact us for any issues you might have. Our business hours are 7 days a week from 9 am to 9 pm and our phone number is 305-284-3949 or you can email us at blackboardhelp@miami.edu
Your Blackboard team
(P): 305-284-3949
