Wednesday, January 16, 2013

[BB] Login issues resolved (we think)

Blackboard users,

The two Blackboard login issues experienced this week appear to have been resolved. 

1. Some people were receiving a Security Certificate Warning when first going to www.courses.miami.edu.
2. Some people were logging in through CaneID and then getting a Server Not Found error instead of being redirected back to Blackboard.

We believe we have corrected both of these problems. We need your help. Only you can let us know if we these problems are still occurring under some circumstances. For example, we have tested the primary browsers, but we do not have the ability to test ALL browsers. If you, or your students, experience either one of these errors, please let us know.

I apologize for this problem rearing its head right at the beginning of a new semester. I hope that it has not critically affected you or your students.

Bill Vilberg, bill.vilberg@miami.edu, 305-284-3944