Thursday, November 01, 2012

[BB] Blackboard Email delays

Hello Bb users,

 

We are experiencing problems with emails sent from Blackboard. When you click on submit to send the email, nothing is happening for a couple of minutes then an error message as follow appears:

"An error or warning occurred while sending this email. Some or all recipients may not receive the message."

 

the email will be sent after several minutes to the recipients.

 

You may also get feedback from recipients that they received several copies of it.

 

We are working with Blackboard to solve this issue as soon as possible.

 

We will send a notification once the issue is corrected. We apologize for the inconvenience.

 

Thanks,

 

Rick Ramos

Department of Information Technology

Blackboard Help Desk Supervisor

305-284-3949