We are processing an increasing number of requests from faculty members to restore their Blackboard course sites to a previous date. Such a restore takes a number of days to accomplish, at best, and can only be done to the state of a nightly backup. So if grades are added and then the grade column is deleted the same day, there is no way to recover them.
Some services, such as SafeAssign, add further complexity to the situation. SafeAssign stores papers on an external server which deletes the information immediately. It is very difficult or impossible to restore information that has been deleted from SafeAssign.
Please pause before deleting anything in Blackboard. Think of the consequences of what you are doing. If you are not sure how to proceed, consult with the Blackboard Help Desk at either 205-284-3949 or blackboardhelp@miami.edu.
We will do all we can to help you if you make a mistake, but there are limitations to what we can do. Help us and yourself by pausing before deleting anything in Blackboard to make sure that you won't regret your actions.
Bill Vilberg
Instructional Advancement Center
Information Technology
Richter Library, Room 325
bill.vilberg@miami.edu
305-284-3944
