Tuesday, December 28, 2010

Re: [BB] Blackboard Up and Running

Bb Users,

 

Some people were still having problems after my message that Blackboard was back up. This issues should be resolved for everyone in the next 24-48 hours, but if you still see a message that Blackboard is down, here is a fix that should work:

 

I think we have a temporary fix that will work until everything is updated.  

You will have to type a command into the MS DOS command line.

1. Go to the Start Menu.
2. Choose Run.
3. Type "cmd" and click OK.
4. Type this in the MS Dos window that appears: "ipconfig /flushdns"
5. You should get a message that says: "Successfully flushed the DNS Resolver Cache."
6. Try to access Blackboard again: www.miami.edu/blackboard

 

I apologize for the inconvenience, and I will be in the office tomorrow to deal with any problems.

 

-Jennifer

 

___________________________

JENNIFER CLISTER

Blackboard System Manager

University of Miami IAC

305-284-3949

 

 

-----Original Message-----
From: UM Blackboard Announcements [mailto:BB@LISTSERV.MIAMI.EDU] On Behalf Of Clister, Jennifer R
Sent: Tuesday, December 28, 2010 7:48 AM
To: BB@LISTSERV.MIAMI.EDU
Subject: [BB] Blackboard Up and Running

 

Bb Users,

 

Blackboard is up and running again. Blackboard upgrading our environment, and we had some issues making sure our URLs were pointing to the right places, but we believe the problem is resolved now, and I sincerely apologize for any issues caused by this extended downtime.

 

-Jennifer

__________________

JENNIFER CLISTER

Blackboard System Manager

University of Miami IAC

305-284-3949

________________________________________

From: UM Blackboard Announcements [BB@LISTSERV.MIAMI.EDU] On Behalf Of Vilberg, William R. [bill.vilberg@MIAMI.EDU]

Sent: Monday, December 27, 2010 5:17 PM

To: BB@LISTSERV.MIAMI.EDU

Subject: [BB] Blackboard still unavailable

 

The Blackboard system is still down. There are some issues that may not get resolved before tomorrow. We will keep you posted.

 

Bill Vilberg - bill.vilberg@miami.edu, 786-250-2255

 

http://vilberg.com - Spreading seeds of education, technology, and more