BB users,
We will start sending on a weekly basis tips on how to operate Blackboard and many of the different functions available. We hope this will provide a better understanding of Blackboard and our procedures. If you have suggestions or would like to contribute on a specific subject, please do not hesitate to contact us at 305-284-3949 or email me.
Please, feel free to share this information with faculty and students.
Today's Tip is:
How to reset your Blackboard password
With so many different accounts and passwords in our lives, it is easy to forget one of them. Blackboard has an easy and simple way to regain access in case you forgot your password.
This document will show you the process step by step:
A. Incorrect password window.
If you entered the incorrect password or forgot which one is the correct password, you have probably seen the following screen:
Blackboard allows you to reset your password by clicking the link which says "Forgot password".
You will be presented with the "Lost Password" page in which you will have two options to retrieve your password.
A. Lost Password page
You can either enter your Username information (UM Email Alias):
Or your Email Address information:
- It is important to note that in Blackboard, your Username and your Email Address (UM Email Alias) are the same so whichever option you choose will require you to enter the same information.-
** If you know your Username or UM Email Alias go to Step D. **
B. Gather your login information
Did you forget your Username or UM Email Alias too? Here is how to retrieve it:
1. Your Blackboard Username is your "UM Email Alias." To find your "UM Email Alias," open a web browser and go to http://myum.miami.edu.
2. Login with your CaneID and Password or click on the "First Time Using CaneID?" link and follow the directions when prompted.
3. On the MyUM home tab, in the Email Information section, note your UM E‐mail Alias; this will be your Blackboard username.
D. Resetting Password
1. Enter your personal information in the Lost Password page and click on submit.
2. If the information entered is INCORRECT, you should see the following screen:
3. If the information entered is CORRECT, you should see the following screen:
4. An email will be sent to the address you have entered as your "Preferred Email Address" in MyUM , which is why it is so important to have one set up.
5. Click on the link provided.
6. You will be sent to a page where you will be able to change your password; just enter a new password and verify it, then click on submit.
7. If the new password is successful you will see the following notification:
8. Log into Blackboard with your new password.
Please remember we offer Blackboard weekly training. You may register by clicking on the tree 
on the top right corner of your Blackboard page and go to the events section or click here.
Thank you for your interest in Blackboard.
Rick Ramos
Blackboard Help Desk Supervisor
305-284-3949
