Somehow, the emails got delayed, but since they didn't generate any errors on the Blackboard server, we decided to wait a little longer for them to come through. And I think that they have (because all my test messages have been delivered).
If you have any reason to believe messages that you sent out this afternoon were still not delivered, please let me know, and thank you.
-Jennifer
__________________
JENNIFER CLISTER
Blackboard System Manager
University of Miami IAC
305-284-3949
________________________________________
From: UM Blackboard Announcements [BB@LISTSERV.MIAMI.EDU] On Behalf Of Clister, Jennifer R [jclister@MIAMI.EDU]
Sent: Friday, September 11, 2009 5:21 PM
To: BB@LISTSERV.MIAMI.EDU
Subject: [BB] Bb: Email Not Working
Bb Users,
Something is not working with the Blackboard email, but at this point I still don't know if the emails sent later this afternoon are on a delay and have not been received yet. I am troubleshooting this problem with Blackboard, but if you need to send out an email right away, you will have to copy and paste the emails:
1. Open an email application (like Outlook)
2. Go to the Control Panel and click "List/Modify Users" under "User Management"
3. Click the Search button to display all of your students
4. Hold down the Ctrl key and drag your mouse down the "Username" column to select the student emails
5. Right-click and Copy these emails and then Right-click and paste them into an email
6. If you have more than one page, do this for every page.
I apologize that this is a royal pain. Hopefully this problem will be resolved directly. Very soon.
-Jennifer
_____________________________________
JENNIFER CLISTER
Blackboard System Manager
University of Miami IAC
305-284-3949
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