Monday, October 20, 2008

[BB] Bb Problems - restart scheduled at 3:00 am

Bb Users,

After the small voice tools upgrade we had this weekend (where only one of our two Blackboard servers was restarted to accept the changes), we have been experiencing some other strange problems with the server that was not restarted. I hope that these problems will be resolved when we restart both servers at 3am Tuesday morning.

Please avoid doing anything important (like taking a test) in Blackboard between 3:00am and 3:30am Monday night/Tuesday morning (10/21).

If you or your students experience problems with Safe Assign, Wimba voice tools, or anything else that was working fine before the 3am restart, please try accessing Blackboard via this link: http://snipurl.com/umbba

Once the servers have been restarted, you may need to shut down your browser completely before you are able to login again.

If you experience problems after 3:30am Tuesday morning, please let me know.

____________________________________
JENNIFER CLISTER
Blackboard System Manager
University of Miami IAC
305-284-3949
[cid:3307363200_6493526]