Friday, June 28, 2019

[BB] A New Look & Feel for Blackboard Learn: What it means for you.

Dear faculty,

 

As we head into the new semester, we’ll be rolling out some exciting updates that will enhance your experience with Blackboard Learn (https://www.courses.miami.edu). These updates – featuring an updated look and feel, and a better mobile experience - will be available starting July 1st 2019

 

Here are some of the key improvements that you can expect to see:

 

·         Modern Look & Feel: With updated colors, fonts, and spacing, you’ll notice a more modern and visually appealing look and feel.

·         Consistency Across Your Devices: Expect a more uniform experience across all your devices, making it easier for you to switch from your laptop or computer to your phone or tablet.  

·         A Better Mobile Experience: With more tools and features optimized for your mobile browser, it’ll be easier for you to complete activities on-the-go from your phone or tablet. And, for quick and easy access to your courses, download the Blackboard Instructor app, available for iOS, and Android.

 

What else is new?

 

Embedded Cloud Storage

 

Do you store files in the cloud? Would you like to include them in your Blackboard Learn course?

 

 

Learn more:

 

Click here for additional information: https://lpt.it.miami.edu/blackboard-upgrade-july-2019/

We are here to help.

 

If you have any questions about these updates or about using Blackboard Learn, please reach out to The Learning Platforms Team by calling us at 305-284-3949 or email learningplatforms@miami.edu.

 

Additionally, here are a few other resources we think you may find useful:

 

·         Learning Platforms Help Site: Find information and videos about the various tools we support and contact us for support or training.

·         Blackboard Help Site: Find detailed documentation on all the features and functionality in Learn on Blackboard’s Help Site.

·         Blackboard Community Educator Group: Connect with other educators across the world that are using Blackboard through Blackboard’s Community Site.

 

Download on your Apple® device

 

 

Download on your Android™ device

 

 

 

 

Regards,

 

The Learning Platforms Team

(P): 305-284-3949

 

Wednesday, June 26, 2019

[BB] A New Look & Feel for Blackboard Learn: What it means for you.

Dear faculty,

 

As we head into the new semester, we’ll be rolling out some exciting updates that will enhance your experience with Blackboard Learn (https://www.courses.miami.edu). These updates – featuring an updated look and feel, and a better mobile experience - will be available starting July 1st 2019

 

Here are some of the key improvements that you can expect to see:

 

·         Modern Look & Feel: With updated colors, fonts, and spacing, you’ll notice a more modern and visually appealing look and feel.

·         Consistency Across Your Devices: Expect a more uniform experience across all your devices, making it easier for you to switch from your laptop or computer to your phone or tablet.  

·         A Better Mobile Experience: With more tools and features optimized for your mobile browser, it’ll be easier for you to complete activities on-the-go from your phone or tablet. And, for quick and easy access to your courses, download the Blackboard Instructor app, available for iOS, and Android.

 

What else is new?

 

Embedded Cloud Storage

 

Do you store files in the cloud? Would you like to include them in your Blackboard Learn course?

 

 

Learn more:

 

Click here for additional information: https://lpt.it.miami.edu/blackboard-upgrade-july-2019/

We are here to help.

 

If you have any questions about these updates or about using Blackboard Learn, please reach out to The Learning Platforms Team by calling us at 305-284-3949 or email learningplatforms@miami.edu.

 

Additionally, here are a few other resources we think you may find useful:

 

·         Learning Platforms Help Site: Find information and videos about the various tools we support and contact us for support or training.

·         Blackboard Help Site: Find detailed documentation on all the features and functionality in Learn on Blackboard’s Help Site.

·         Blackboard Community Educator Group: Connect with other educators across the world that are using Blackboard through Blackboard’s Community Site.

 

Download on your Apple® device

 

 

Download on your Android™ device

 

 

 

 

Regards,

 

The Learning Platforms Team

(P): 305-284-3949

 

Monday, June 24, 2019

[BB] Blackboard Schedule Maintenance - June 28th 2019

 

Service Alert

  

Due to scheduled maintenance, Blackboard will be unavailable on June 28th, 2019, between the hours of 12:00 a.m. and 2:00 a.m.

 

If you have questions related to this issue, please contact the UMIT Blackboard Help Desk: (305) 284-3949, blackboardhelp@miami.edu.

 

 

Thank you.

  

 

                 

 /umiamiit              @umitsupport

 

        

 

 

 

Your Blackboard Team

(P): 305-284-3949

 

Monday, March 04, 2019

[BB] iClicker training

Dear Blackboard users,

 

The Learning Platforms Team partnered with McMillan Learning to offer on March 6th 2019, at 12:00 pm a training for the student response system iClicker. Food will be provided by McMillan Learning so come with your stomach empty.

 

The training will take place at this location:

 

Ungar Bldg, room 148

1365 Memorial Dr,

Coral Gables, FL 33146

Map

 

 

If you wish to attend please fill up the registration form below so we know

 

Registration form

 

We are looking forward to see you at the event.

 

Sincerely,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

Thursday, February 28, 2019

[BB] iClicker training

Dear Blackboard users,

 

The Learning Platforms Team partnered with McMillan Learning to offer on March 6th 2019, at 12:00 pm a training for the student response system iClicker. Food will be provided by McMillan Learning so come with your stomach empty.

 

The training will take place at this location:

 

Ungar Bldg, room 148

1365 Memorial Dr,

Coral Gables, FL 33146

Map

 

 

If you wish to attend please fill up the registration form below so we know

 

Registration form

 

We are looking forward to see you at the event.

 

Sincerely,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

Thursday, August 16, 2018

[BB] Respondus 4.0 update

Dear Blackboard Users,

 

Please be informed of changes now available for Respondus 4.0. The changes are purely cosmetic and don’t require retraining on the part of current users. Everything pretty much works the same.

Here’s an example of the old and new Start screens:

 

 

You can get the update by logging into Respondus 4.0 and use the “Check for Update” feature or run a full installation by going to www.miami.edu/software and download the application.

 

If you have questions related to this issue, please contact the UMIT Blackboard Help Desk: (305) 284-3949, blackboardhelp@miami.edu.

 The Learning Platforms Team

(P): 305-284-3949

blackboardhelp@miami.edu

 

Thursday, August 02, 2018

[BB] Fall 2018 Blackboard Learn Course Setup Assistance

Dear Blackboard Users,

 

We are here to assist you with the tasks that are often done when setting up a Blackboard course site. Let us know if we can do any of these, or anything else, to assist you at the start of this semester. Send an email to blackboardhelp@miami.edu, call 305-284-3949, or when available fill out the form, to make a request or get assistance.

1.       COURSE SITE AVAILABILITY

When created, course sites are unavailable to students. This way you can set them up before the students access them. Call or email us and we can make them available to your students, or you can follow these easy steps to do it yourself:

·         Article - Instructions for using Qwickly to make the course available

·         Video - Instructions for using Qwickly to make the course available

 

2.       COURSE SITE MERGE

If you teach multiple sections of a course or have both graduate and undergraduate students in the same course, it may be easier to combine them into one Blackboard course site, rather than have a separate site for each section. With the merged site, you can post your course material once rather than posting it in each section’s site separately. Tell us what sites you want to be merged and we will take care of it for you.

·         Request a course merge

Note: Courses should be merged before any student activity takes place in the course sites for the various sections. User records, such as discussion board posts, grades, and assessment attempts, will not show up in the new, merged, site.

3.       COURSE SITE AUGMENT

We can do a course "augment" rather than a course merge if you would like. An augment maintains all of your original course sites and adds one additional master site with all of the students from your various sections. With the course augment option you can use the master site to post course material in one location and reserve the individual section course sites for assignments or tests specific to each course section.  Fill out the form below or call to request a course augment.

·         Video – Difference between course merges and augments (15 minutes)

·         Form to request a course augment

4.        COURSE SITE COPY

If you have material from a prior semester that you would like to copy into the course site you are setting up, you can call or email us, or fill out the form below, and we will do a course copy for you. You can also follow the steps at the link below to do it yourself:

·         Course Copy instructions

·         Video about course copies (7 minutes)

·         Form to request a course copy

 

Note: You need to be enrolled as an instructor in both the source and destination courses sites in order to perform a Course Copy. User records, such as discussion board posts, grades, and assessment attempts will not be copied. Do NOT copy course enrollments.

 

5.       ADDING TA’S & OTHER ENROLLMENTS TO A COURSE SITE

Teaching assistants are not enrolled automatically to your class, they have to be entered manually. Email or call us and will be happy to do it for you, or you can do it yourself using the instructions at the following link:

·         Article - Instructions for Enrolling Users to Blackboard instructions

·         Video - Instructions for Enrolling Users to Blackboard instructions

 

 

Please feel free to contact us for any requests and issues you might have.  Our phone number is 305-284-3949 or you can email us at blackboardhelp@miami.edu.

HOURS:

Monday - Thursday (Excluding University Holidays)

9 AM – 9 PM

 

Friday

9 AM – 6 PM

 

Saturday - Sunday

9 AM – 2 PM

 

Learning Platforms Team

(P): 305-284-3949

Monday, July 30, 2018

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Thursday, April 12, 2018

[BB] Blackboard Collaborate Ultra is now back to normal

  

Blackboard collaborate ultra is back to normal.

 

If you have questions related to this issue, please contact the UMIT Learning Platforms Help Desk: (305) 284-3949, blackboardhelp@miami.edu.

Thank you.

  

 

                 

 /umiamiit              @umitsupport

 

        

 

[BB] Blackboard Collaborate Ultra intermittent outage

 

Service Alert

  

Please be advised that Blackboard Collaborate Ultra is currently experiencing issues with sharing PowerPoint and PDF files. As a workaround, please try uploading the file again or converting to image files.  Details will be provided as additional information becomes available. We apologize for any inconvenience.

 

If you have questions related to this issue, please contact the UMIT Learning Platforms Help Desk: (305) 284-3949, blackboardhelp@miami.edu.

Thank you.

  

 

                 

 /umiamiit              @umitsupport

 

        

 

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

Tuesday, March 27, 2018

[BB] SafeAssign Maintenance

 

Service Alert

  

Due to scheduled maintenance, SafeAssign in Blackboard Learn will be unavailable on Monday, April 2nd, 2018, between the hours of 3:00 a.m. and 10:00 a.m.

 

If you have questions related to this issue, please contact the UMIT Blackboard Help Desk: (305) 284-3949, blackboardhelp@miami.edu.

 

 

Thank you.

  

 

                 

 /umiamiit              @umitsupport