[BB] ID from CaneLink will be added to Blackboard

Dear Blackboard Users,

 

The Student ID in the Blackboard Grade Center is being changed to the ID from CaneLink. Once this is done, Faculty will have an easy way to match students in CaneLink and Blackboard.

 

If you have questions or concerns about these upcoming changes, please contact the Blackboard team at: (305) 284-3949 or blackboardhelp@miami.edu. 

 

Sincerely,

 

Your Blackboard team

(P): 305-284-3949

[BB] Uploading (Midterm) Grades to Blackboard

Blackboard mailing list members,

[Please share this information in your department and with your colleagues. Some of them may find Blackboard useful for posting grades, during this time after MyUM is gone and before CaneLink gets a feature to upload grades.]

In order to assist faculty in distributing grades to students, we have documented the simple procedure to upload a spreadsheet of grades to the Blackboard system. We have created a web page with the brief instructions, and a short video demonstration. 

http://blackboardinfo.weebly.com/1/post/2013/10/uploading-midterm-grades-to-blackboard.html

If you have any questions about this process, or anything else related to Blackboard, please contact the Blackboard Help Desk at either blackboardhelp@miami.edu or 305-284-3949 (8-3949 on campus).

 - Bill - 

WIlliam Vilberg

Director

Information Technology

University of Miami

P: (305) 284-3944

C: (786) 250-2255

[BB] Blackboard notification

Dear Blackboard Users,
 
Blackboard is now operating normally. Blackboard engineers are trying to determine the root cause of today's problem to prevent this from occurring again. We will let you know as we get further information.
 
We apologize for the inconvenience,
 
Thanks,
 
Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

[BB] blackboard performances issues

Dear Blackboard users,

 

Blackboard is experiencing some performances issues at this moment. We are working on the issue and hope to get it fixed as soon as possible.

 

We sincerely apologize for the inconvenience,

 

Thanks,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

[BB] Blackboard is now available

Dear Blackboard Users.

 

Blackboard is now available.

I apologize for the inconvenience.

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

[BB] Blackboard unavailable

Dear Blackboard Users,

 

The Blackboard system is currently unavailable again today. We will keep you informed as soon as the service is restored

 

We apologize for the inconvenience.

 

Sincerely,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

[BB] Blackboard Header

Dear Blackboard Users,

 

In our desire to improve the look of Blackboard, we will be changing the header today. We wanted to inform you of the change before it happened.

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

[BB] Blackboard is back up

Dear Blackboard users,

 

Blackboard is now up and running.

 

If you have any other issues please call us at 305-284-3949 during business hours Monday to Friday from 9 am to 5 pm or email at blackboardhelp@miami.edu.

 

Thanks,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

[BB] Blackboard Unavailable

Dear Blackboard Users,

 

The Blackboard system is currently unavailable. We will keep you informed as soon as the service is restored

 

We apologize for the inconvenience.

 

Sincerely,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

[BB] Blackboard network issues restored

Dear Blackboard users,

 

The network issues we experienced yesterday were restored yesterday at around 5 p.m.. Blackboard is now operating as normal. Please let us know if you are having other issues, by calling us Monday to Friday from 9 a.m. to 5 p.m. at 305-284-3949 or emailing us at blackboardhelp@miami.edu.

 

Thanks,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

[BB] Blackboard issues

Dear Blackboard users,

 

We are experiencing issues with Blackboard at this moment. It is not allowing some users to log in or you may experience some slowness when using it. We will keep you informed as soon as the service is restored.

 

Thank you,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

[BB] Library Course Reserves (Ares) will be unavailable for System Maintenance

Dear Bb Users,

 

Library Course Reserves service (Ares) will be unavailable on Monday, Sept 2^nd from 12:00 am to 6:00 am for system maintenance. We apologize for any inconvenience and greatly appreciate your patience.

 

Thanks,

 

Hong

 

Hong Ma

Information Systems Librarian

(305)284-8844

hma@miami.edu

[BB] Blackboard is up and running

Dear Blackboard Users

 

Blackboard is now operating as normal. Please close your browser and log in again.

 

If you have any other issues please call us at 305-284-3949 during business hours Monday to Friday from 9 am to 5 pm or email at blackboardhelp@miami.edu.

 

Thanks,

 

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

[BB] Blackboard is up and running

Dear Blackboard Users

 

Blackboard is not operating as normal. Please close your browser and log in again.

 

If you have any other issues please call us at 305-284-3949 during business hours Monday to Friday from 9 am to 5 pm or email at blackboardhelp@miami.edu.

 

Thanks,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

[BB] Blackboard issues

Dear Blackboard users,

 

We are experiencing issues with Blackboard at this moment. It is not allowing users to log in. We will keep you informed as soon as the service is restored.

 

Thank you,

 

Rick Ramos

Help Desk Supervisor

(P): 305-284-3949

 

 

[BB] Blackboard Enrollments

Blackboard users,

The Blackboard connection to the CaneLink enrollment system stopped working yesterday around 5:00 pm. We just discovered that it was not working. It has been restarted now and is in the process of sending all the registrations and drops that were not processed between 5:00 pm and now. Until it gets caught up, you may see a difference between your CaneLink roster and Blackboard roster. 

Since the CaneLink-Blackboard integration is being used for the first time this semester, we have never experienced this before. We will keep you updated.

 - Bill - 

WIlliam Vilberg

Academic Technologies

University of Miami, Information Technology

P: (305) 284-3944

C: (786) 250-2255

[BB] Make a "Welcome" video for your Blackboard course sites

Blackboard mailing list members,

If you have a computer with a webcam, it is incredibly easy to make a video "Welcome to my course" announcement in Blackboard. 

Go to http://goo.gl/XLYWGO for a link to a video showing just how it is done.

 - Bill - 

WIlliam Vilberg

Academic Technologies

University of Miami, Information Technology

P: (305) 284-3944

C: (786) 250-2255

[BB] Blackboard is now upgraded to Service Pack 12

Dear Blackboard Users,

 

The Blackboard system was upgraded to Service Pack 12. When you log in for the first time, you will be asked to create a profile. this is a new social feature but you are not required to complete it at this moment.

 

Here are a few valuable resources to familiarize yourself with the new Blackboard Learn features and be ready to integrate them in your instruction:

·       On-Demand Learning Center: free access to video tutorials and getting started guides

·       Feature Showcase: review all of the new features

·       Help.Blackboard.com: assistance using the new Blackboard Learn platform, organized by role

·       Educator Cohort: series of online meetings to familiarize educators with new features 

 

In addition, The UMIT Learning Platforms team has scheduled workshops and online training classes for faculty, instructors, and their assistants. Please click here for more information: http://www.iacevents.org/.

 

If you have questions or concerns about these upcoming changes, please contact the Blackboard team at: (305) 284-3949 or blackboardhelp@miami.edu. 

 

Sincerely,

 

Your Blackboard team