Friday, April 27, 2012

[BB] Blackboard Maintenance

Hello Bb Users,

 

Please be advised, Blackboard will be down for maintenance on the morning of Saturday April 28, 2012 between 1 AM and 3 AM.

 

We apologize for any inconvenience this may cause,

 

Thank you,

 

Rick Ramos

Department of Information Technology

Blackboard Help Desk Supervisor

305-284-3949

 

 

 

Monday, April 23, 2012

[BB] Blackboard Tip

Hello Bb Users,
 
We are approaching the end of the semester and we wanted to share a few tools Blackboard has available in case you did not know about them. I have attached  handouts for the following options:
 
  • Voice Announcement: Voice Announcements are a unique means of vocal communication that only appear within the Announcements Area.
  • Voice Email: The Voice Email feature gives instructors and students the ability to send voice email directly from a Blackboard course to anyone enrolled in the course. Voice Emails can be sent to either individual users, or to everyone registered in the course.
  • Download Grade Center: Full or partial data can be downloaded from the Grade Center.
  • Grade History: The Grade History page in the Grade Center acts like a log file that records all of the changes that occur to grades within a Course. The Grade History page displays all the data for grade submissions within a set date range. It is possible to manipulate the view and export the information
Please feel free to contact us for any issues you might have. Our business hours are from Monday to Friday from 9am to 5pm, our phone number is 305-284-3949 and you can email us at blackboardhelp@miami.edu.
 Thank you,
 Rick Ramos
Manager of your Blackboard Support team
 
 
 
 

Monday, April 09, 2012

[BB] Blackboard Tips

 
 
Hello Bb Users,
 
Blackboard 9.1 comes with the Notification Dashboard. It is aimed at increasing communication and workflow efficiency within Blackboard. The Notifications Dashboard is divided into Student Notifications and Instructor Notifications.
 
The data presented within Notifications are aggregated from all courses and organizations for which an Instructor is teaching or a Student is participating.
 
The Dashboard is divided in four different modules where you will receive information about events occurring in your courses sites.
 
Here are the four modules and what information you should expect:
 
  • What’s New: The Communication area displays the number of unread Discussion Board posts for each forum, the unread blog entries, and the unread journal entries. The Materials area displays any updated, submitted, or created content, tests, assignments, and surveys.
  • Needs Attention: Only instructors will receive notifications. Any submitted item by a user for review. Categories of the possible notification types:
  • Grade Tests: The tests and the corresponding users who have submitted the tests.
  • Grade Assignments: The assignments and the corresponding users who have submitted the assignments.
  • Grade Surveys: The surveys and the corresponding users who have submitted the surveys.
  • Alerts: Only instructors will receive notifications. The Past Due area displays any assessment, assignment, or survey that has passed its due date with no submission by the student. The Early Warning System area displays any rule and the list of students who have violated that rule.
  • To Do: Only Students will receive notifications. The What's Past Due area displays any assessment, assignment, or survey that has passed its due date with no submission by the student. The What's Due displays information about any assessment, assignment, or survey that contains a due date.
It is also possible to have the notifications sent to your preferred email address either in an individual email or a Daily Digest email (for information on this see our handout “Notifications Dashboard Settings”).
 
I have attached a series of handouts that will help you better understand the Notification Dashboard and how to use it.
 
Please feel free to contact us for any issues you might have. Our business hours are from Monday to Friday from 9am to 5pm; and our phone number is 305-284-3949; and you can email us at blackboardhelp@miami.edu.
 
Thank you,
 
Rick Ramos
Manager of your Blackboard Support team
 
 
 
 

Monday, April 02, 2012

[BB] Blackboard Tips

Hello Bb Users,
 
With so many different computers, OS, and browsers it is sometimes difficult to expect the same results across all these different systems. You might be familiar with what I mean if you have given a test using the Test Tool in Blackboard.
 
A test submitted by a student in Blackboard can fail for different reasons such as wireless failure or browser compatibility. Respondus Lockdown Browser is a tool available that can help reduce the issues associated with browsers during a test. This tool will not prevent issues from, for example, dropped wireless connection or power outage but it creates a unique point of access for the test. The Lockdown Browser is available and ready to use by the instructor, all it takes is a simple download and install from the students on their computer.
 
We have created steps by steps on how to use it and set it up in your class site. Click the following links for more information:
 
Download Respondus Lockdown Browser: http://goo.gl/0kmKb
 
Setup Respondus Lockdown Browser: http://goo.gl/tKs2L
 
Respondus has also a video available showing what the students will experience when using the tool:
 
Respondus Lockdown Browser Intro video: http://goo.gl/WHJj0
 
Note: The Lockdown Browser does not prevent cheating on the test but it reduces the risk by preventing students from browsing the web and the computer or access messengers.
 
TRAINING:  We offer instructor led trainings and workshops in the Faculty Exploratory at the Richter Library. You can register for any of our events by going to our Registration site and clicking on the title of the session:
 
Registration Site: http://goo.gl/0Wjee
 
Please feel free to contact us for any issues you might have. Our business hours are from Monday to Friday from 9am to 5pm;  and our phone number is 305-284-3949; and you can email us at blackboardhelp@miami.edu.
 
Thank you,
 
Rick Ramos
Manager of your Blackboard Support team
305-284-3949
 
 
 
 

Thursday, March 22, 2012

Re: [BB] You are invited to a faculty luncheon presentation on April 4th

June,

I understand your confusion. This is the second version of the announcement. The original version had the RSVP email wrong. This is the one with e.johnson5@miami.edu which is correct. The first one didn't have the "5" in the email. That is the only difference. 

I was told that the person listed on the original notice, sent out by the Provost's office, was NOT happy at seeing all the RSVPs coming into her mailbox about something she knew nothing about. The Provost's office withdrew that notice. I would guess that they sent out another, but I don't know. I am not faculty so I do not get any of those email messages from the Provost's office.

Sorry for the confusion. I REALLY ENCOURAGE PEOPLE TO ATTEND THIS LUNCHEON. IT SHOULD BE GOOD!

Bill

From: "Dreyer, June Teufel" <jdreyer@MIAMI.EDU>
Reply-To: "Dreyer, June Teufel" <jdreyer@MIAMI.EDU>
Date: Thu, 22 Mar 2012 13:10:01 +0000
To: Bb Bb <bb@listserv.miami.edu>
Subject: Re: [BB] You are invited to a faculty luncheon presentation on April 4th

I'm confused. Isn't this the invitation that was pulled back earlier?

 

Professor June Teufel Dreyer金德芳

Department of Political Science

University of Miami

Coral Gables FL 33124

(305) 284-2403  (T)

(305) 284-3636  (F)

Skype: june.teufel.dreyer

jdreyer@miami.edu

 

From: UM Blackboard Announcements [mailto:BB@LISTSERV.MIAMI.EDU] On Behalf Of Seaman, Kelley Shannon
Sent: Thursday, March 22, 2012 8:59 AM
To: BB@LISTSERV.MIAMI.EDU
Subject: Re: [BB] You are invited to a faculty luncheon presentation on April 4th

 

Dear Blackboard users:

 

The Office of the Provost and UM Faculty Learning Community

cordially invite you to a lunch presentation by

 

Dr. Philip Turner

Professor Emeritus, College of Information, University of North Texas

The Next Generation Course Redesign Project

Wednesday, April 4th, 2012

12:00-2:00PM

Hurricane 100 Room at the Bank United Center

University of Miami

 

The Next Generation Course Redesign Project at the University of North Texas aims to redesign undergraduate classes to enhance student learning outcomes.  At the heart of the Next Gen Project are interdisciplinary faculty learning communities in which faculty nurture, mentor, and encourage each other.  NextGen courses are a blend of lecture, online, and experiential learning and are designed on a foundation of Student Learning Outcomes.

Dr. Phil Turner has been a classroom teacher, a librarian, a college professor, and the owner of an information company.    He served simultaneously as an academic dean and the lead administrator for distance and distributed learning for fifteen years at two institutions: The University of Alabama and the University of North Texas. Dr. Turner is currently serving as Professor Emeritus in the College of Information at the University of North Texas, and serves as a consultant to UNT's Next Generation Course Redesign™ Project. 

He has written extensively on the subject of the application of technology to the teaching and learning process, especially in the area of planning and policy. In 1994, he was the second academic to receive the Annual Award for Achievement in Managing Information Technology sponsored by Carnegie Mellon University and American Management System.

 

 

Please RSVP by March 28 to e.johnson5@miami.edu or 305.284.3356

 

 

Re: [BB] You are invited to a faculty luncheon presentation on April 4th - RSVP LINK CORRECTION!

Please RSVP for the event using:

 

e.johnson5@miami.edu

 

We apologize for any confusion this may have caused.

 

Kelley Seaman

 

University of Miami

Instructional Advancement Center

Richter Library, 325 (LC 0320)

305-284-2008 P

305-284-3865 F

                                                                                       

 

From: Seaman, Kelley Shannon
Sent: Thursday, March 22, 2012 8:59 AM
To: Bb Bb (bb@listserv.miami.edu)
Subject: re: You are invited to a faculty luncheon presentation on April 4th

 

Dear Blackboard users:

 

The Office of the Provost and UM Faculty Learning Community

cordially invite you to a lunch presentation by

 

Dr. Philip Turner

Professor Emeritus, College of Information, University of North Texas

The Next Generation Course Redesign Project

Wednesday, April 4th, 2012

12:00-2:00PM

Hurricane 100 Room at the Bank United Center

University of Miami

 

The Next Generation Course Redesign Project at the University of North Texas aims to redesign undergraduate classes to enhance student learning outcomes.  At the heart of the Next Gen Project are interdisciplinary faculty learning communities in which faculty nurture, mentor, and encourage each other.  NextGen courses are a blend of lecture, online, and experiential learning and are designed on a foundation of Student Learning Outcomes.

Dr. Phil Turner has been a classroom teacher, a librarian, a college professor, and the owner of an information company.    He served simultaneously as an academic dean and the lead administrator for distance and distributed learning for fifteen years at two institutions: The University of Alabama and the University of North Texas. Dr. Turner is currently serving as Professor Emeritus in the College of Information at the University of North Texas, and serves as a consultant to UNT’s Next Generation Course Redesign™ Project. 

He has written extensively on the subject of the application of technology to the teaching and learning process, especially in the area of planning and policy. In 1994, he was the second academic to receive the Annual Award for Achievement in Managing Information Technology sponsored by Carnegie Mellon University and American Management System.

 

 

Please RSVP by March 28 to e.johnson5@miami.edu or 305.284.3356

 

 

Re: [BB] You are invited to a faculty luncheon presentation on April 4th

I'm confused. Isn't this the invitation that was pulled back earlier?

 

Professor June Teufel Dreyer金�芳

Department of Political Science

University of Miami

Coral Gables FL 33124

(305) 284-2403  (T)

(305) 284-3636  (F)

Skype: june.teufel.dreyer

jdreyer@miami.edu

 

From: UM Blackboard Announcements [mailto:BB@LISTSERV.MIAMI.EDU] On Behalf Of Seaman, Kelley Shannon
Sent: Thursday, March 22, 2012 8:59 AM
To: BB@LISTSERV.MIAMI.EDU
Subject: Re: [BB] You are invited to a faculty luncheon presentation on April 4th

 

Dear Blackboard users:

 

The Office of the Provost and UM Faculty Learning Community

cordially invite you to a lunch presentation by

 

Dr. Philip Turner

Professor Emeritus, College of Information, University of North Texas

The Next Generation Course Redesign Project

Wednesday, April 4th, 2012

12:00-2:00PM

Hurricane 100 Room at the Bank United Center

University of Miami

 

The Next Generation Course Redesign Project at the University of North Texas aims to redesign undergraduate classes to enhance student learning outcomes.  At the heart of the Next Gen Project are interdisciplinary faculty learning communities in which faculty nurture, mentor, and encourage each other.  NextGen courses are a blend of lecture, online, and experiential learning and are designed on a foundation of Student Learning Outcomes.

Dr. Phil Turner has been a classroom teacher, a librarian, a college professor, and the owner of an information company.    He served simultaneously as an academic dean and the lead administrator for distance and distributed learning for fifteen years at two institutions: The University of Alabama and the University of North Texas. Dr. Turner is currently serving as Professor Emeritus in the College of Information at the University of North Texas, and serves as a consultant to UNT's Next Generation Course Redesign™ Project. 

He has written extensively on the subject of the application of technology to the teaching and learning process, especially in the area of planning and policy. In 1994, he was the second academic to receive the Annual Award for Achievement in Managing Information Technology sponsored by Carnegie Mellon University and American Management System.

 

 

Please RSVP by March 28 to e.johnson5@miami.edu or 305.284.3356

 

 

Re: [BB] You are invited to a faculty luncheon presentation on April 4th

Dear Blackboard users:

 

The Office of the Provost and UM Faculty Learning Community

cordially invite you to a lunch presentation by

 

Dr. Philip Turner

Professor Emeritus, College of Information, University of North Texas

The Next Generation Course Redesign Project

Wednesday, April 4th, 2012

12:00-2:00PM

Hurricane 100 Room at the Bank United Center

University of Miami

 

The Next Generation Course Redesign Project at the University of North Texas aims to redesign undergraduate classes to enhance student learning outcomes.  At the heart of the Next Gen Project are interdisciplinary faculty learning communities in which faculty nurture, mentor, and encourage each other.  NextGen courses are a blend of lecture, online, and experiential learning and are designed on a foundation of Student Learning Outcomes.

Dr. Phil Turner has been a classroom teacher, a librarian, a college professor, and the owner of an information company.    He served simultaneously as an academic dean and the lead administrator for distance and distributed learning for fifteen years at two institutions: The University of Alabama and the University of North Texas. Dr. Turner is currently serving as Professor Emeritus in the College of Information at the University of North Texas, and serves as a consultant to UNT’s Next Generation Course Redesign™ Project. 

He has written extensively on the subject of the application of technology to the teaching and learning process, especially in the area of planning and policy. In 1994, he was the second academic to receive the Annual Award for Achievement in Managing Information Technology sponsored by Carnegie Mellon University and American Management System.

 

 

Please RSVP by March 28 to e.johnson5@miami.edu or 305.284.3356

 

 

Tuesday, March 20, 2012

Re: [BB] REMINDER - Electronic Course Pack training from XanEdu Publishing today!

Dear BB Users,

 

**This is a reminder of today’s event starting @ 12 pm in the University Center, Ballroom A**

**Refreshments will be served**

 

Join Rodney Sims, Account Executive of XanEdu Publishing, Inc., for an overview of the Digital Transformation Spectrum of best practices. You’ll learn:
• practical “how-to” advice for advancing to the next level(s)
• View iPad demo using course packs
• real-world examples of how leading institutions have engaged students, faculty and IT departments around common digital initiatives.

 

**Tuesday, March 20th, 12:00pm to 4:00pm

 

For more information on this event contact Rodney Sims 734-476-4933, e-mail rsims@xanedu.com or visit XanEdu’s web site www2.xanedu.com/folio-x. To register for this event please visit http://www.iacmiami.org/a/events.

 

Best,

 

Kelley Seaman

 

University of Miami

Instructional Advancement Center

Richter Library, 325 (LC 0320)

305-284-2008 P

305-284-3865 F

                                                                                       

 

Friday, March 09, 2012

Re: [BB] Electronic Course Pack training from XanEdu Publishing

Dear BB Users,

 

Integrating digital course materials into curriculum in meaningful ways requires assessing a vast array of options and selecting the right one(s) for your institution. Determining your “digital readiness” is a key starting point for building and implementing a well-defined strategy.
Join Rodney Sims, Account Executive of XanEdu Publishing, Inc., for an overview of the Digital Transformation Spectrum of best practices. You’ll learn:
• practical “how-to” advice for advancing to the next level(s)
• View iPad demo using course packs
• real-world examples of how leading institutions have engaged students, faculty and IT departments around common digital initiatives.

**The event will be held in the University Center, Flamingo Ballroom 226A

**Tuesday, March 20th, 12:00pm to 4:00pm

**Refreshments will be served**

 

For more information on this event contact Rodney Sims 734-476-4933, e-mail rsims@xanedu.com or visit XanEdu’s web site www2.xanedu.com/folio-x. To register for this event please visit http://www.iacmiami.org/a/events.

 

Best,

 

Kelley Seaman

 

University of Miami

Instructional Advancement Center

Richter Library, 325 (LC 0320)

305-284-2008 P

305-284-3865 F

                                                                                       

 

[BB] Bb tips - updated

Hello Bb Users,
 
Managing the Grade Center: the Blackboard Grade Center is a great way to manage your grades and keep your students informed of their progress.
We have come up with some instructions to get you started with it and a link to some videos:
 
We are offering a Grade Center training on April 9th 2012 from 12:20PM to 1:20PM. To Register or to see other trainings we offer, please go to our event page at the following link:  http://goo.gl/0Wjee
 
Please feel free to contact us for any issues you might have. Our business hours are from Monday to Friday from 9am to 5pm; and our phone number is 305-284-3949; and you can email us at blackboardhelp@miami.edu.
 
Thank you,
 
Rick Ramos
 
Manager of your Blackboard Support team
 
 
 
 

[BB] Bb Tips

Hello Bb Users,
 
Managing the Grade Center: the Blackboard Grade Center is a great way to manage your grades and keep your students informed of their progress.
We have come up with some instructions to get you started with it and a link to some videos:
 
 
Please feel free to contact us for any issues you might have. Our business hours are from Monday to Friday from 9am to 5pm; and our phone number is 305-284-3949; and you can email us at blackboardhelp@miami.edu.
 
Thank you,
 
Rick Ramos
 
Manager of your Blackboard Support team
 
Rick Ramos
Blackboard Help Desk Supervisor
305-284-3949
 
 
 
 

Wednesday, March 07, 2012

[BB] Email from Blackboard was filtered by Spamblock - FIXED (?)

EXECUTIVE SUMMARY:

1) Email sent from Blackboard may have been filtered out as Spam at UM.
Students only knew they got Blackboard messages if they reviewed their
daily End User Digest of suspected spam.

2) We don't know when this started happening.

3) We believe we have corrected the situation, but we need to hear from
you to find out if everything is working correctly now.


DETAILS:

We discovered today that email from Blackboard was being caught, at least
for some students/classes, in the Spamblock system at UM. Students could
only find it by reviewing the End User Digest. We believe we have
corrected the problem. But you and your students really judge whether the
problem is solved.

If you send an email, through Blackboard, to your students, anytime after
2:40 pm on Wednesday, March 7th, please ask them in the next class how
many got the email. If they didn't all get it, the problem might still
exist. Please let us know. If the message is still listed in the End User
Digest, we DEFINITELY still have the same problem.

To notify us of your findings, or if you have questions, contact us at
either blackboardhelp@miami.edu or 305-284-3949 (8-3949 on campus).

Bill Vilberg

Tuesday, March 06, 2012

[BB] Blackboard Service Temporarily Interrupted

Hello Bb Users,

 

At between 5 and 6 PM EST,  this evening we experienced a network interruption which made the Blackboard system temporarily non responsive. The Blackboard system has been restored and functioning properly. We will continue to monitor the system and we regret any inconvenience this issue may have caused.  For questions, please contact please contact us at blackboardhelp@miami.edu or  call us 305-284-3949.

 

Respectfully,

 

Alex Zaldivar

Instructional Advancement Center

Blackboard System Manager

Email: azaldivar@miami.edu

Phone: 305-284-3949

 

 

Thursday, March 01, 2012

[BB] "My Current Courses" updated in Blackboard - updated

Hello Bb Users,

 

The Summer I 2012 courses have been created and are now available in Blackboard. We have rolled in the courses to provide you with more time to prepare your courses. Fall 2011 courses are now accessible from the “All Courses” tab.

If you would like to request a course merge or course augmentation please contact the blackboard Helpdesk via email at blackboardhelp@miami.edu or call us at 305-284-3949.

 

 

Thank you,

 

Rick Ramos

 

Manager of your Blackboard Support team

 

 

[BB] "My Current Courses" updated in Blackboard

Hello Bb Users,

 

The Summer I 2012 courses have been created and are now available in Blackboard. We have rolled in the courses to provide you with more time to prepare your courses. If you would like to request a course merge or course augmentation please contact the blackboard Helpdesk via email at blackboardhelp@miami.edu or call us at 305-284-3949.

 

Thank you,

 

Rick Ramos

 

Manager of your Blackboard Support team

 

 

 

Tuesday, February 28, 2012

Re: [BB] iPad Exploration training event/Bill Vilberg to host the training

Dear BB users,

 

The Instructional Advancement Center is offering training on the Apple iPad, Friday, March 2nd from 2:30  - 4:00 pm.

Do you have an iPad? Would you like to learn how to use it in new and interesting ways? The first "iPad Exploration" session will take place on Friday, March 2nd, 2:30-4:00 pm, in University Center, Flamingo Ballroom D, Room 257D. Bill Vilberg, Director of the Instructional Advancement Center and an iPad user since the day the original iPad was released, will.
(1) Go over some basic use techniques, (2) Show how to use some of the standard apps, and (3) Look at other apps available for iPads. This will be very informal, so bring your questions, experiences, apps, and of course your iPad.

Lots of seats in the room, so come if you can and bring a friend. You can register by going to http://iacevents.org/ and clicking on the name of the session, "iPad Exploration". For more information or accommodations please contact Kelley Seaman 305-284-2008 or k.seaman@miami.edu

Thank you,

Kelley Seaman

 

University of Miami

Instructional Advancement Center

Richter Library, 325 (LC 0320)

305-284-2008 P

305-284-3865 F

                                                                                      

 

Monday, February 27, 2012

[BB] Blackboard is back up

Hello Bb Users,

 

Blackboard seems to be back up. We don't know what the problem was or whether it has been fully resolved. We will pass on information as we get it.

 

Thanks again for your patience,

 

Rick Ramos

Blackboard Help Desk Supervisor

305-284-3949

 

 

 

[BB] Blackboard not working - Update

Hello Bb Users

 

There is a problem with the data center that houses our Blackboard server. Until the problem is identified and corrected, our system will remain down. We will keep you posted.

 

Thank you for your patience.

 

Rick Ramos

Blackboard Help Desk Supervisor

305-284-3949

 

 

 

[BB] Blackboard not working

Hello Bb Users

 

Blackboard  is currently down. We do not have an resolution time at this moment but we are working with Blackboard to get it back as soon as possible.

 

We apologize for the inconvenience.

 

Rick Ramos

Blackboard Help Desk Supervisor

305-284-3949