[BB] Please Review Test Verson of Your Course Site (round 2)

Blackboard Users,

 

We greatly appreciate all the help and feedback we have received as we get ready to upgrade the Blackboard system.

 

We have upgraded our temporary test system to Blackboard 7.2, and we need to make sure that the upgrade didn’t affect the course content that we asked you to verify last week. “Real” Blackboard has still not been touched or changed in any way.

 

Review Upgraded Temporary Test Server Data:

R      Here is the link to the test server: http://umiamitemp.blackboard.com
Login info is the same as it is for the “real” UM Blackboard.

R      Take a look at the temporary test server and verify that our “dress rehearsal” upgrade did not compromise your course content (as it looked on May 14^th).

R      If something looks wrong, please let me know right away. If it looks like it did last week, then you don’t have to do anything.

R      REMINDER: The content on the temporary server is only current as of May 14^th.

R      Because this is a test system, you can play around with it if you want, but remember that your changes will NOT be saved. This system will be taken down next Monday (June 5^th), and your edits to the test system will not be saved.

 

We have until the end of the day on Monday, June 5^th to verify that everything looks OK. If it does, we will proceed with our proposed schedule to upgrade the “real” Blackboard system between June 26^th and July 5^th. More information about the upgrade schedule will be coming soon.

 

Thank you again,

____________________________________

JENNIFER CLISTER

Blackboard & Technology Integration Analyst

University of Miami IAC

305-284-3949

 

---

From: Clister, Jennifer R
Sent: Friday, May 25, 2007 3:39 PM
To: 'BB@LISTSERV.MIAMI.EDU'
Subject: Thank you for reviewing your course sites

 

Blackboard Users,

 

Thank you for reviewing your course content. We are now confident that our test server reflects a reasonable reproduction of our Blackboard data (as it looked on May 14^th). We are, therefore, ready to perform our “dress rehearsal” upgrade on the test server.

 

The test server will be shut down this evening around 7pm so that the folks at Blackboard can spend the next several days upgrading it to system 7.2.

 

When the test upgrade finishes next week, we will ask you to review your course content again to make sure that the upgrade process didn’t compromise anything. A few things may look a little bit different, but your course content should remain intact.

 

Thank you for your help and patience with the upgrade process.

 

Until next week,

Jennifer

 

 

____________________________________

JENNIFER CLISTER

Blackboard & Technology Integration Analyst

University of Miami IAC

305-284-3949

 

---

From: Clister, Jennifer R
Sent: Wednesday, May 23, 2007 2:59 PM
To: 'BB@LISTSERV.MIAMI.EDU'
Subject: Please review your course site (Upgrade Prep)

 

Blackboard Users,

 

We need you to quickly review your course content on our test server.

 

In preparation for the upgrade to Blackboard system 7.2 this summer we are going to do a “dress rehearsal” upgrade on a test server to ensure that the “real” upgrade process will run smoothly. The real upgrade is scheduled to occur between June 26^th and July 5^th.

 

We need your help:

1. To be sure that the folks at Blackboard copied our data correctly, could you please look at the test server and verify that your course looks OK based on the content it had as of Monday, May 14^th when it was copied. No updates made after May 14^th will be reflected here: https://umiamitemp.blackboard.com (login info is the same as it is for the “real” UM Blackboard)

§                                 Make sure your courses were copied.

§                                 Course documents and assignments should be accessible (check at least a few)

§                                 Buttons and settings should be the same.

§                                 Etc…

2. If you see anything wrong, please let us know right away. If it all looks good, you don’t need to do anything.

 

After we complete the “dress rehearsal” upgrade to system 7.2 (May 31^st), we will ask you to check the test server again to be sure that the upgrade hasn’t affected your course content (the same course content you are verifying now). This will also give you a sneak peak at the new Blackboard system 7.2.

 

Blackboard Help Desk:  305-284-3949

 

Thank you.

____________________________________

JENNIFER CLISTER

Blackboard & Technology Integration Analyst

University of Miami IAC

305-284-3949

 

[BB] Thank you for reviewing your course sites

Blackboard Users,

 

Thank you for reviewing your course content. We are now confident that our test server reflects a reasonable reproduction of our Blackboard data (as it looked on May 14^th). We are, therefore, ready to perform our “dress rehearsal” upgrade on the test server.

 

The test server will be shut down this evening around 7pm so that the folks at Blackboard can spend the next several days upgrading it to system 7.2.

 

When the test upgrade finishes next week, we will ask you to review your course content again to make sure that the upgrade process didn’t compromise anything. A few things may look a little bit different, but your course content should remain intact.

 

Thank you for your help and patience with the upgrade process.

 

Until next week,

Jennifer

 

 

____________________________________

JENNIFER CLISTER

Blackboard & Technology Integration Analyst

University of Miami IAC

305-284-3949

 

---

From: Clister, Jennifer R
Sent: Wednesday, May 23, 2007 2:59 PM
To: 'BB@LISTSERV.MIAMI.EDU'
Subject: Please review your course site (Upgrade Prep)

 

Blackboard Users,

 

We need you to quickly review your course content on our test server.

 

In preparation for the upgrade to Blackboard system 7.2 this summer we are going to do a “dress rehearsal” upgrade on a test server to ensure that the “real” upgrade process will run smoothly. The real upgrade is scheduled to occur between June 26^th and July 5^th.

 

We need your help:

1. To be sure that the folks at Blackboard copied our data correctly, could you please look at the test server and verify that your course looks OK based on the content it had as of Monday, May 14^th when it was copied. No updates made after May 14^th will be reflected here: https://umiamitemp.blackboard.com (login info is the same as it is for the “real” UM Blackboard)

§                                 Make sure your courses were copied.

§                                 Course documents and assignments should be accessible (check at least a few)

§                                 Buttons and settings should be the same.

§                                 Etc…

2. If you see anything wrong, please let us know right away. If it all looks good, you don’t need to do anything.

 

After we complete the “dress rehearsal” upgrade to system 7.2 (May 31^st), we will ask you to check the test server again to be sure that the upgrade hasn’t affected your course content (the same course content you are verifying now). This will also give you a sneak peak at the new Blackboard system 7.2.

 

Blackboard Help Desk:  305-284-3949

 

Thank you.

____________________________________

JENNIFER CLISTER

Blackboard & Technology Integration Analyst

University of Miami IAC

305-284-3949

 

[BB] Please review your course site (Upgrade Prep)

Blackboard Users,

 

We need you to quickly review your course content on our test server.

 

In preparation for the upgrade to Blackboard system 7.2 this summer we are going to do a “dress rehearsal” upgrade on a test server to ensure that the “real” upgrade process will run smoothly. The real upgrade is scheduled to occur between June 26^th and July 5^th.

 

We need your help:

1. To be sure that the folks at Blackboard copied our data correctly, could you please look at the test server and verify that your course looks OK based on the content it had as of Monday, May 14^th when it was copied. No updates made after May 14^th will be reflected here: https://umiamitemp.blackboard.com (login info is the same as it is for the “real” UM Blackboard)

§         Make sure your courses were copied.

§         Course documents and assignments should be accessible (check at least a few)

§         Buttons and settings should be the same.

§         Etc…

2. If you see anything wrong, please let us know right away. If it all looks good, you don’t need to do anything.

 

After we complete the “dress rehearsal” upgrade to system 7.2 (May 31^st), we will ask you to check the test server again to be sure that the upgrade hasn’t affected your course content (the same course content you are verifying now). This will also give you a sneak peak at the new Blackboard system 7.2.

 

Blackboard Help Desk:  305-284-3949

 

Thank you.

____________________________________

JENNIFER CLISTER

Blackboard & Technology Integration Analyst

University of Miami IAC

305-284-3949

 

[BB] Unscheduled Downtime 2am-5am

Blackboard users,

In preparation for this summer's upgrade, Blackboard needs to shut down the University of Miami's production server between 2:00am and 5:00am Tuesday (5/15) morning.

We apologize for any inconvenience this may cause you, and that we were not able to provide more warning about the shutdown.

Jennifer

____________________________________________________
Jennifer Clister
BlackBoard Systems Analyst
University of Miami Instructional Advancement Center

[BB] New tab in Blackboard

Blackboard List Members,

 

A new tab has been added to the Blackboard interface. The Organizations tab lists all the organizations you are currently managing or participating in. The organization catalog provides a listing of all the organizations at the University of Miami.

 

In addition, the “All Courses” tab has been changed to the “Courses” tab. The functionality is the same, but the name has changed.

 

 

The Organizations tab will allow you to search for organizations.   The “All Courses” tab has been changed to Courses.

 

 

 

If you have any questions or problems, please call or send us a ticket.

 

Bb Help Desk phone: 305-284-3949

Bb Ticketing System: http://umblackboardhelp.helpdeskconnect.com/

 

____________________________________

JENNIFER CLISTER

Educational Technology Integration Analyst

Instructional Advancement Center

305-284-5328

 

[BB] My Current Courses

Blackboard List Members,

The My Current Courses on the Blackboard Home tab are currently displaying the Spring 2007 (072) courses, and both Summer session courses (073, 074).

The Fall 2008 (081) courses were accidentally displayed under My Current Courses for several days, but this was in error and has been corrected. The Fall courses can bee accessed through the All Courses tab.

You can always access both future and past semesters’ courses through the All Courses tab in Blackboard (see diagram).

The All Courses tab is located near the top of the Blackboard header and to the right of the other tabs.

The Fall courses will be added to My Current Courses over the summer, but you can work on them over the summer by going through the All Courses tab. (We are hoping to upgrade Blackboard this summer, and it will most likely be down for approximately 1 week between the last week of June and first week of July. We will share more information on the upgrade as it becomes available.)

Student enrollments will continue to be processed throughout the summer. New students who are just starting at UM will not have their enrollments processed until the night before classes start.

____________________________________

JENNIFER CLISTER

Educational Technology Integration Analyst

Instructional Advancement Center

305-284-5328

[BB] Blackboard upgrade planned this summer

Blackboard users,

We are currently using an old version of Blackboard, system 6. Support for that version is running out, so we need to upgrade to Blackboard system 7. It will take one week to perform the upgrade. During that week the Blackboard server will not be available.

Blackboard is now being used by the Coral Gables campus, Medical, Law, and Executive MBA, all of which have different schedules. There are always courses using Blackboard at UM. That is wonderful, but it makes the upgrade difficult to schedule. We are reviewing the possible dates for the upgrade, and setting up procedures for courses that might need Blackboard during the upgrade.

The current proposal for the upgrade is Tuesday, June 26, 2007, through Tuesday, July 3, 2007. That is after the first summer session on the Gables campus, and seems to meet the needs of the Executive MBA and Medical programs. When we upgraded to System 6 in 2004, we did it at about that same time of year.

Our plan is to have a second server available for people who are teaching during the upgrade week and cannot afford to lose that week of access to the Blackboard system. We would place those people's course(s) on the second server, and their students would access your course information there. For others, there would be no access to Blackboard for one week.

This is just a heads-up to let you know what is being planned. You will get more information as it becomes available.

Bill Vilberg

Assoc. Dir. of Instructional Advancement

305-284-3944

[BB] E-mail to students with AOL accounts

AOL is not accepting e-mail from @miami.edu accounts at this time. They will fix the problem, but it will take 24-48 hours. If you send something and get a reply that your message is undelivered after 4 hours and will be held for 5 days, that is what you are seeing. You message will be sent as soon as AOL allows UM to send them e-mail.

I will put a notice on the Bb Home page, to let students know what is going on. There is nothing they can do, except get a different account. I strongly recommend the new UMail system for students. You can send students to www.miami.edu/umail for more info.

Bill Vilberg

Assoc. Dir. of Instructional Advancement

305-284-3944

[BB] Intro to Blackboard Training next Friday

Getting Started with Blackboard

Are you an instructor who would like a brief introduction to the Blackboard system so that you can start using it to enhance the courses that you teach or support the groups that you lead? During this 1.5 hour hands-on session you will create an announcement, upload a syllabus and a PowerPoint slide show, learn how to see who is in your site, and send an e-mail message to everyone in your site. No previous experience with Blackboard is required.

Friday, April 13
2:30 PM - 4:00 PM
Memorial Classroom Building
Room 105

Please go to http://www.miami.edu/iac and click "Training Activities" on the left to access the registration links

Or…

Register directly here: https://www6.miami.edu/UMH/Forms/UMH_Form_Display/1,3233,1332,00.html

Registration is required.

____________________________________

JENNIFER CLISTER

Educational Technology Integration Analyst

University of Miami Instructional Advancement Center

305-284-5328

[BB] Using the Visual Text Box Editor with IE7

There is a problem using IE7 with Blackboard. Sometimes you go to enter something into a text box and the box does not appear. The solution I recommended in the past was to turn off the Visual Text Box Editor. A new (better?) solution is available. You can install a program from Microsoft that will launch IE7 in a special way, so that it acts like IE6, and web sites that don't work under IE7 will now work. When you are done you close that browser and open a regular IE7 browser to do your other work.

You can find the program at http://www.microsoft.com/downloads/details.aspx?FamilyID=9517DB9C-3C0D-47FE-BD04-FAD82A9AAC9F&displaylang=en (all one line) or search for "User Agent String Utility Version 2" on Google.

[BB] My Current Courses now showing summer

BlackBoard list members,

The “My Current Courses” section of your BlackBoard home page now shows both the Spring semester (072) and first Summer semester (073) course sites.

To access previous course sites, click on the "All Courses" tab.

__________________________

JENNIFER CLISTER

BlackBoard Support & Design Analyst

University of Miami Instructional Advancement Center

[BB] Put a banner on your course site

Blackboard list members,

If you have an hour free over break, some of you might want to go out to your Blackboard course site and put a “Banner” on it to make it look different from all the other sites on Blackboard. I have created two short videos, one shows how to create a banner and one shows how to upload a banner. You can find the videos by going to Blackboard, clicking on the “Support” tab, and then clicking on the “Instructor Training Videos” link. You can also go to http://snipurl.com/bbstart and click on the “Instructor Training Videos” link. The new banners are at the bottom of the list of “Using Blackboard” videos.

Have a great break.

Bill Vilberg

Assoc. Dir. of Instructional Advancement

305-284-3944

[BB] Bb Intro Training, Friday at 2:30 PM

Blackboard listserv members,

I have a training session scheduled for the second Friday of each month for instructors who are just getting started using Blackboard. I failed to announce the one for this Friday, but it is still scheduled. If you know of anyone that would like a short, hands-on introduction to the Blackboard system, please have them go to http://www.miami.edu/iac and click on the "Lunch and Learn Series" menu item in order to register for this training.

This session is for BEGINNERS. If you have used Blackboard at all, this will be too basic for you. If you want to find out what Blackboard is, and how to upload documents to it, this is at your level. We will be setting up more advanced and specialized training in the future.

Bill Vilberg & Jennifer Clister
Instructional Advancement Center

Would you like a brief introduction to the Blackboard system so that you can start using it to enhance the courses that you teach or support the groups that you lead? During this 50 minute hands-on session you will create an announcement, upload a syllabus and a PowerPoint slide show, learn how to see who is in your site, and send an e-mail message to everyone in your site. No previous experience with Blackboard is required.

Registration is limited and required.

Friday, March 9, 2007
2:30 PM - 3:30 PM
Memorial Classroom Building
Room 105

We provide Windows portable computers for use during the training. If you have your own portable, with wireless net access, you are encouraged to bring it.

Bill Vilberg

Assoc. Dir. of Instructional Advancement

305-284-3944

[BB] Safe Assignment - File names

If you are using Safe Assignment, please use "safe" file names. Also, Mac users need to include ".doc" after the name of a Word file or they will get an error message about "unknown file type." And Mac users shouldn't use Safari. Firefox seems to work on the Mac. You can get Firefox from http://www.miami.edu/software.

FILE NAMES - Safe Assignment When uploading files to Blackboard, use only alphabetic characters (A-Z, a-z), numeric characters (0-9), the hyphen (-), the underscore (_), or the space character. Other characters, especially the comma, pound sign (#), percent sign (%), and question mark (?), cause problems when uploading or referencing files on the web.
--- 12:00 pm, 2/1/07

Bill Vilberg

Assoc. Dir. of Instructional Advancement

305-284-3944

[BB] Mac users - SafeAssignment

Mac users have been reporting problems submitting assignments to SafeAssignment. The problem appears to be Safari (the default Mac browser) related. If Mac users will download and use Firefox they will be able to submit papers to SafeAssignment. Firefox is available from http://www.mozilla.com/en-US/firefox/. Also, it is best if Mac users append .doc to the end of Word files since all systems other than Macs use the file name extension to determine the file type.

Bill Vilberg

Assoc. Dir. of Instructional Advancement

305-284-3944

[BB] Problem printing Word documents from Internet Explorer 7

If you have upgraded to Internet Explorer 7, you may not be able to print Word documents that open within the browser.

One option is to have the Word document open in Word rather than inside the browser window. Word will print the document without any problems.

[REMEMBER: If someone else manages your computer, ask them to take these steps. If this is your computer at home, or you manage your work computer yourself, these steps will make the changes.]

To change your settings so that Word documents open in Word rather than in a frame of your browser, follow these instructions.

1. Go to the Control Panel on your computer and open the "Folder Options" panel. (If you use "Category View" in the control panel, you will find "Folder Options" within the "Appearance and Themes" category.
2. Go to the "File Types" tab and wait until the registered file types list appears.
3. Scroll down, locate the "DOC" extension, and select it.
4. Click on the "Advanced" button.
5. UNCHECK the "Browse in same window" check box. (This is the important step!)
6. Click "OK" and "Close" to close the windows.

From now on, when you click on a .doc file in your browser, Word will be launched and the document will be opened in Word. This gives you all the usual power of Word, including Print, Save As, zooming, and such.

You might also want to do this for .XLS (Excel) and .PPT (PowerPoint) files extensions, if you would rather have these files open in the full applications rather than open in a window in your browser.


Another option is to remove IE7 and revert to IE6. Here are the steps, from Microsoft that I followed to remove IE7 and return to IE6. See FAQ item 2 on http://www.microsoft.com/windows/ie/support/default.mspx. I had to do this, since I use the www.miami.edu web system for the www.miami.edu/iac pages, and IE7 made it impossible for me to edit my pages.

To uninstall Internet Explorer 7 to return to Internet Explorer 6 on Windows XP

1. Click "Start," and then click "Control Panel."
2. Click "Add or Remove Programs."
3. Check "Show Updates" at the top of the dialog box.
4. Scroll down the list and highlight the version of Internet Explorer 7 that you are running, and then click "Change/Remove." (If you are running Internet Explorer 7 Beta 2 Preview — March 20 or later, it is not necessary to check "Show Updates.")
5. Select the appropriate version of Internet Explorer 7 for your operating system.
   

Bill Vilberg

Assoc. Dir. of Instructional Advancement

305-284-3944

[BB] Hands-on Blackboard Training

Please share this with anyone who might be interested in learning to use Blackboard.

 

Instructional Advancement will be providing a 50 minute hands-on training session each month to help people who want to begin using Blackboard.  No previous experience is necessary.  During the session participants will create an announcement, upload a syllabus and a PowerPoint slide show, learn how to list the students enrolled in the site, and send an e-mail message to everyone in the site.

 

The initial session will be Friday, February 9, 2007, 2:30-3:20 (period G), in Memorial Classroom Building, Room 105.  Registration is limited and required.  To get to the on-line registration form, go to http://www.miami.edu/iac and click on the "Lunch and Learn Series" menu item.

 

Bill Vilberg

Assoc. Dir. of Instructional Advancement

305-284-3944

 

[BB] Current Courses

Bb list members,

 

I just changed the "My Current Courses" module on Blackboard so that it only displays the Spring and Continuing Studies courses.  For previous courses, use the "All Courses" tab.

 

Bill Vilberg

Assoc. Dir. of Instructional Advancement

305-284-3944

 

Bb List Information

Fri, 24 Nov 2006 06:00:46

You are subscribed to the Bb list at the University of Miami. I created
this list to distribute information about the Blackboard course web site
system at UM.

Here are a few reminders.

1. If you want to unsubscribe you can do it a number of ways. A. Send me
an e-mail and I will remove you from the list. B. Go to
http://listserv.miami.edu/archives/bb.html, click on the "Join or leave
the list" link, and follow the instructions. C. Send the message
"UNSUBSCRIBE BB" (in the body of the list, not the subject) to
listserv@listserv.miami.edu. (This will only work if sent from the
address that you are subscribed as.)

2. If you know someone who would like to subscribe tell them to do one of
the following. A. Send me an e-mail and I will add them to the list. B.
Go to http://www.snurl.com/bbforms and fill out the "Mailing List" form.
B. Go to http://listserv.miami.edu/archives/bb.html, click on the "Join
or leave the list" link, and follow the instructions. C. Send the message
"SUBSCRIBE BB" (in the body of the list, not the subject) to
listserv@listserv.miami.edu.

3. Searchable archives of the list are available at
http://listserv.miami.edu/archives/bb.html. The archives go back to July
2001 when the Bb list was created.

Bill Vilberg bill.vilberg@miami.edu Home: 305-255-9138 Work: 305-284-3949
Cell: 786-218-3052

[BB] Academic Resources tab in Blackboard

Blackboard list members,

 

A new tab was added to the Blackboard system today: Academic Resources.  Most of you log in and go directly to your courses and probably don't even notice the tabs very much.  Please click on this tab and tell me if you can think of any items that need to be added or changed. 

 

A member of the Honor Council called me today and asked whether a link to their citation guides could be put on Blackboard in order to reduce plagiarism.  This is a response to that request that goes beyond plagiarism issues to include many academic resources that a student might find helpful.  We will be promoting it on the Home page in various ways, to increase student awareness of it.

 

Bill Vilberg

Assoc. Dir. of Instructional Advancement

305-284-3944

 

[BB] Spring course sites

Blackboard teachers,

 

The spring course sites have been created, and students are being added to the course sites the day after they register for the courses. 

 

To access your spring course sites at this time, click on the "All Courses" tab in Blackboard.  The spring course sites should be at the bottom of the list.

 

If you would like any spring sections combined, so that you have one Blackboard site that includes multiple sections or listings for the same course, please go to the "Support" tab in Blackboard, click on the "Online Forms" link, and then click on the "Course Merge" link to access the on-line form.  Part of our process is manual, so it may take two work days to complete this particular request.

 

Bill Vilberg

Assoc. Dir. of Instructional Advancement

305-284-3944

 

[BB] SafeAssignment Performance Update

SafeAssignment users,

This note came in Friday from SafeAssignment. It appears that they have
applied one more fix for institutions with more than 800 instructors
registered in Blackboard. That would be us! The final line says to
please let them know if you experience response times of more than 10
seconds. If you click on a SafeAssignment link and it takes more than
10 seconds for the page to come up, let me know and I will pass it on to
our contact at SafeAssignment.

Bill Vilberg
Assoc. Dir. of Instructional Advancement
305-284-3944

-----Original Message-----
From: SafeAssignment/MyDropBox Suite Team
[mailto:developers@safeassignment.com]
Sent: Friday, October 06, 2006 3:02 PM
To: sa-admins@safeassignment.com
Subject: *** SafeAssignment Performance Update

Dear SafeAssignment Administrator,

We are glad to inform you that today we were finally able to fix a
database bug that caused slow SafeAssignment response times in certain
institutions.
This bug affected institutions with many (800+) instructors registered
in the Blackboard system, and now, after this bug has been fixed, such
institutions should experience performance increase by 5-10 times in
most operations with response times ranging from 1 to 3 seconds in 99%
of cases.

We will implement another significant performance improvement later this
weekend or early next week, depending on how successful our reliability
tests are, and after that SafeAssignment should provide response times
comparable to response times of a typical Blackboard server in all
institutions.

We want to thank you for your patience and support, with special thanks
to those Blackboard administrators that provided us with access to their
systems and tremendously helped us in discovering the issues that slowed
the system down.

Please contact us if you still experience response times of over 10
seconds anywhere within your system, so that we could investigate your
specific case.

Thank you very much for using our products.

Best regards,
MyDropBox Development Team

[BB] Blackboard E-mail problems?

Bb Users,

 

We are getting repeated reports of e-mail problems on Blackboard.  Teachers are sending to the entire class and no-one is getting it, according to what we have been told.  In other classes the e-mail is working fine.

 

If you are having e-mail problems where your class is not receiving your e-mail, and you are willing to let me send some test messages to your class to try to figure out what is happening, please let me know, so that I can take steps to identify the cause of the problem and get it resolved.

 

Bill Vilberg

Assoc. Dir. of Instructional Advancement

305-284-3944

 

[BB] SafeAssignment Progress Update

Bb listserv members,

I just wanted to keep you updated with steps that SafeAssignment is
taking to eliminate the problems that we experienced last month. They
have applied a patch to the database, probably to improve their search
techniques. Hopefully this patch will improve things as it is applied
to the databases of the various schools using SafeAssignment. Sometimes
a patch such as this requires building new indexes or tables, to the
rollout takes some time.

Bill Vilberg
Assoc. Dir. of Instructional Advancement
305-284-3944

-----Original Message-----
From: SafeAssignment/MyDropBox Suite Team
[mailto:developers@safeassignment.com]
Sent: Saturday, September 30, 2006 5:35 PM
To: sa-admins@safeassignment.com
Subject: *** SafeAssignment Progress Update and Downtime Warning (!!!)

Dear Technology Administrator,

We are happy to notify you that a significant increase of SafeAssignment
response speed is coming soon. We will be installing a database system
patch this weekend will be gradually introducing it into the production
environment over the next week. This improvement should make
SafeAssignment response time to equal to or better than the response
time you experienced last spring/summer.

***Please note that installation of this patch will require a full
database system shutdown for about 15-20 minutes. This shutdown is
planned for 11:00 PM EST this Saturday, September 30. We are sorry for
such a late notice, but we have just finished testing the patch and want
to implement it as soon as possible to prevent any issues that some
users may still periodically experience.

Thank you very much for your support and understanding.

Best regards
MyDropBox Developers Team