Saturday, February 28, 2015

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Friday, February 27, 2015

[BB] Changes on Blackboard: Student Preview, Button background, and News articles

Three changes were made today to improve (we hope) the Blackboard system for you.
  1. The "Student Preview" button will be easier to find, now that it has been labeled.
  2. Some buttons that were blue on dark gray will be easier to read since they are now blue on light gray.
  3. The New York Times and UM news articles on the "News" tab will no longer disappear after loading the page.
You can see images of these changes and longer descriptions on our http://blackboardinfo.weebly.com/ blog.

Please let us know if any of these changes seem to have side-effects that we need to address.

Bill Vilberg

Blackboard Help Desk: 305-284-3949 or blackboardhelp@miami.edu 

Friday, February 06, 2015

[BB] RESOLVED - Blackboard unreachable from on campus

The Blackboard system seems to be reachable again. We will continue to monitor the situation to determine if the problem returns.

- Bill -


On Feb 6, 2015, at 12:58 PM, Vilberg, William R. <bill.vilberg@miami.edu> wrote:

The UM Blackboard system, http://courses.miami.edu, is not currently reachable from the Coral Gables campus. We can reach it from our cell phones, when we turn off wifi, so the system is up, but there appears to be some network issue between the Coral Gables campus and the Blackboard server in northern Virginia. Not sure about other locations, other than my AT&T iPhone can open it.

We will update you as soon as we get further information.

- Bill -


William (Bill) Vilberg
Assistant Director of Learning Platforms
Information Technology
University of Miami
305-284-3944 (desk)
786-218-3052 (cell)

[BB] Update 1 - Blackboard unreachable from on campus

The problem is being caused somewhere between the Florida higher education network (Florida Lamda Rail) access point (in Jacksonville?) and the Blackboard server being hosted in northern Virginia. Other schools in Florida with externally hosted Blackboard systems are also experiencing this problem.

Further updates to follow.

- Bill -



On Feb 6, 2015, at 12:58 PM, Vilberg, William R. <bill.vilberg@miami.edu> wrote:

The UM Blackboard system, http://courses.miami.edu, is not currently reachable from the Coral Gables campus. We can reach it from our cell phones, when we turn off wifi, so the system is up, but there appears to be some network issue between the Coral Gables campus and the Blackboard server in northern Virginia. Not sure about other locations, other than my AT&T iPhone can open it.

We will update you as soon as we get further information.

- Bill -


William (Bill) Vilberg
Assistant Director of Learning Platforms
Information Technology
University of Miami
305-284-3944 (desk)
786-218-3052 (cell)

[BB] Blackboard unreachable from on campus

The UM Blackboard system, http://courses.miami.edu, is not currently reachable from the Coral Gables campus. We can reach it from our cell phones, when we turn off wifi, so the system is up, but there appears to be some network issue between the Coral Gables campus and the Blackboard server in northern Virginia. Not sure about other locations, other than my AT&T iPhone can open it.

We will update you as soon as we get further information.

- Bill -


William (Bill) Vilberg
Assistant Director of Learning Platforms
Information Technology
University of Miami
305-284-3944 (desk)
786-218-3052 (cell)