Thursday, October 15, 2009

[BB] Restarting Bb Saturdays at 3:00am

Bb Users,

 

From now one, we are going to restart our Blackboard servers every Saturday morning between 3:00am and 3:45am. We are going to do a “rolling restart,” which means that we will restart one server at 3am and then the other at 3:30am so that a service interruption is very unlikely – but it’s still something to keep in mind.

 

This is just a precautionary measure recommended by Blackboard to ensure the health of our system.

 

Thank you,

Jennifer

 

_____________________________________

JENNIFER CLISTER
Blackboard System Manager
University of Miami IAC
305-284-3949

 

Tuesday, October 13, 2009

[BB] Blackboard URLs

Bb Users,

 

You may (or may not) have noticed that if you ever tried to go to http://courses.miami.edu, you would get a security certificate error. That is because we had only purchased the security certificate for www.courses.miami.edu (you had to type the “www”). We got several suggestions to purchase an additional certificate for “courses.miami.edu” so people would NOT receive a security warning if they left off the “www.”

 

We listened. J

 

Now there are 3 URLS that will get you to Blackboard:

www.miami.edu/blackboard

www.courses.miami.edu

courses.miami.edu

 

You can also go to www.miami.edu and click the “Blackboard” link in the footer of the page.

 

Thanks for the suggestion,

Jennifer

 

_____________________________________

JENNIFER CLISTER
Blackboard System Manager
University of Miami IAC
305-284-3949

 

Thursday, October 08, 2009

[BB] SafeAssign Unavailability This Weekend

Bb Users,

 

I received this message from Blackboard this morning, and due to maintenance, SafeAssign may have some intermittent downtime between Saturday and Sunday morning (10/10-10/11). This maintenance is supposed to improve performance and increase stability.

 

If this is going to cause a real problem for you, please let me know, and we’ll try to find a workaround.

 

I apologize for the late notice.

 

___________________________

JENNIFER CLISTER
Blackboard System Manager
University of Miami IAC
305-284-3949


From: Behind the Blackboard [mailto:do.not.reply@blackboard.com]
Sent: Thursday, October 08, 2009 9:06 AM
To: Clister, Jennifer R
Subject: Support Bulletin: Blackboard SafeAssignTM, Blackboard SyncT (including Blackboard LearnT for Apple® iPhone and Facebook® applications) and Blackboard ScholarT Unavailability

 

ATTENTION: Upcoming SafeAssign, Sync and Scholar Maintenance Window

Please note that Blackboard SafeAssign, Blackboard Sync (including the Blackboard Learn for Facebook and iPhone applications) and Blackboard Scholar will be intermittently unavailable while undergoing maintenance on Saturday, October 10th and Sunday, October 11th. This maintenance window is to update the hardware and network infrastructure of these products. The expected outcomes of this update are:

  • Increased capacity for all of these services
  • Improved performance of these applications
  • Increased stability

The systems are expected to be intermittently unavailable from morning (EST) on October 10th through morning (EST) on October 11th. Please notify your institution of this period of the unavailability for these services. Users will not be able to submit assignments to Blackboard SafeAssign, utilize the notification capabilities as part of Blackboard Learn for iPhone and Facebook applications, or access their Blackboard Scholar bookmarks during this maintenance period. No action is required by users during this period of unavailability.

While we realize that no time is particularly convenient for temporarily removing these capabilities from your implementation, this proactive maintenance will improve the stability, capacity and performance of these applications and services following this downtime. If you have any questions or concerns, please contact your Technical Support Manager (TSM).

Sincerely,

Lara Oerter
Vice President, Blackboard Product Management and Marketing

Thursday, October 01, 2009

[BB] Keeping sick students home

Blackboard users,

One of the reasons that some students with influenza like illnesses
force themselves out of bed and come to some classes, against the
advise of doctors, is because there is no other way for them to get
the information that is provided in those classes.

PowerPoints or lecture notes can be placed on Blackboard, but it is
your voice that is the most valuable part of the lecture or
presentation. If you would like to see how to record your lectures
and post them on Blackboard, I will be demonstrating and documenting
the process on Friday, October 2, 11:15 am - 12:05 pm, in Memorial
Classroom Building, Room 212.

If you will be attending, please register for the "Audio recording
your lectures" session on the http://www.iacmiami.org/ web page. For
those who cannot attend, we will be recording the session and posting
it on-line on the http://www.iacmiami.edu/ "Past Events" page.

Bill Vilberg
bill.vilberg@miami.edu